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Social Workers - Chief Executive Office - Los Angeles County

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104<br />

711RA<br />

2. Assign caseloads equitably so that a <strong>Social</strong> Worker, GSW, or Appeals<br />

Hearing Specialist will not have a significantly higher caseload than other<br />

<strong>Social</strong> <strong>Workers</strong>, GSW’s, or Appeals Hearing Specialists performing similar<br />

tasks.<br />

3. Make every reasonable effort to hire additional social work staff for the<br />

evenings/nights provided funding is available. Within 120 days of approval of<br />

the terms and conditions of the 2007 reopener by the Board of Supervisors,<br />

CSS management will meet with the union to develop and implement<br />

procedures in an effort to ensure evening/night coverage of quadrants at all<br />

times.<br />

B. In an effort to equitably distribute caseloads, Management will adjust Departmental<br />

staffing imbalances. When an employee believes that the caseload assigned by his<br />

immediate supervisor requires a work effort that the employee cannot attain or<br />

maintain, the employee may:<br />

1. File a grievance requesting that his/her caseload be reduced,<br />

2. Refer his/her caseload complaint to the Caseload Committee.<br />

Prior to filing a caseload grievance or referring the complaint to the Caseload<br />

Committee, the employee will discuss the complaint with his <strong>Office</strong> Head Agent<br />

(Human Services Administrator I) in an attempt to resolve the dispute.

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