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Working and ageing - Cedefop - Europa

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CHAPTER 11<br />

Maintaining senior employment: some lessons from best practices in France 215<br />

The population in question is distinctive for its extensive seniority in a<br />

relatively stable job up to that point, a professional identity structured over<br />

time <strong>and</strong> in line with the jobʼs values, <strong>and</strong> a ratio between potential benefits<br />

<strong>and</strong> efforts required that can be less appealing to older workers. Thus the<br />

change process that must be triggered is complex <strong>and</strong> requires that<br />

employees must be ready to gain new skills, <strong>and</strong> the company provides<br />

support. It may be during the period just prior to embarking on a change<br />

process that more time should have been taken. However, the projectʼs<br />

timeframe did not make this possible.<br />

11.4.2.2. The pharmaceutical company example: guidance to develop<br />

job mobility plans<br />

The company <strong>and</strong> the programme<br />

This 2 200-employee division of a major pharmaceutical company, operating<br />

in a sector undergoing radical changes, has learned the lessons of a previous<br />

redundancy plan: particular issues arose in redeploying employees, most of<br />

whom were high-seniority <strong>and</strong> had often been in the same position for years.<br />

The division decided to implement a more strong-willed employability<br />

development policy. Deploying it through a GPEC agreement, the human<br />

resources department designed the Escale programme open to all employees,<br />

though priority was given to employees above age 45.<br />

The first step for programme participants was to embark on a career review,<br />

carried out through alternating periods of personal <strong>and</strong> individual work, using<br />

materials provided by the company, <strong>and</strong> taking part in a series of interviews<br />

with the human resources manager in charge of support (three interviews<br />

minimum). During this time, employees were able to take stock officially of<br />

their skills, analyse their career paths <strong>and</strong> prospects, <strong>and</strong> adopt a position on<br />

current <strong>and</strong> future job activity. At each stage, employees were given the option<br />

to continue or exit the programme.<br />

In some cases, the review gave rise to a new career plan. When the plan<br />

turned out complex or removed from the employeeʼs job activities, the<br />

employee was taken into the second stage of the plan, during which more<br />

specific guidance was provided, alongside closer assessment of the<br />

prospective change to determine feasibility. During the process, human<br />

resources managers were able to mobilise an entire range of specific tools<br />

that made it possible to take the review further. There were extensive<br />

resources available: personality tests or image feedback (Quick Insight, 360°),<br />

external individual tracking by a specialist consultant, coaching, job exploration<br />

initiatives <strong>and</strong> referrals to internal or external professionals.

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