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Working and ageing - Cedefop - Europa

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CHAPTER 12<br />

Guiding <strong>and</strong> counselling adults in Portugal: new opportunities for a qualification 241<br />

qualifications system. There are four main challenges for guidance of adults<br />

by new opportunities centres:<br />

(a) adults tend to arrive at centres with very high expectations of RVCC<br />

processes which can lead to resistance to accepting guidance proposals<br />

for other qualification modalities. High expectations of RVCC processes<br />

are particularly linked to full certifications, also leading to resistance<br />

accepting that sometimes evidence submitted only allows for partial<br />

certification, which should be followed by another qualification modality,<br />

of short duration, to complete the training pathway. Negotiation practices<br />

employed in the diagnosis <strong>and</strong> guidance stages need to be strengthened<br />

<strong>and</strong> fine-tuned;<br />

(b) once a suitable qualification modality for a c<strong>and</strong>idateʼs profile has been<br />

identified <strong>and</strong> agreed, centre teams sometimes have difficulty in identifying<br />

relevant locally available training opportunities. This real difficulty<br />

questions the multidimensional <strong>and</strong> complementary approach between<br />

structures <strong>and</strong> systems that is assumed by the national qualifications<br />

system. Networking in the same area is of critical importance in seeking<br />

suitable solutions. Such work increasingly positions centres as key players<br />

in balancing the supply <strong>and</strong> dem<strong>and</strong> for qualifications among the adult<br />

population;<br />

(c) this is a new challenge <strong>and</strong> a new field of improvement in this national<br />

initiative: to transform the current new opportunities centres into lifelong<br />

learning centres, improving their quality <strong>and</strong> efficiency patterns,<br />

strengthening their capacities of targeting individuals <strong>and</strong> employersʼ<br />

needs <strong>and</strong> boosting their local networking;<br />

(d) both the national qualifications systemʼs operational teams <strong>and</strong> the<br />

stakeholders that regulate the various structures need to work together to<br />

maintain high levels of quality in a context of significant scaling-up of the<br />

system.<br />

Despite these difficulties, the new opportunities initiative <strong>and</strong> its instruments<br />

have sought to offer a response to the issues inherent in the concept of lifelong<br />

guidance as presented here, as well as to the challenges of lifelong learning<br />

which is so highly valued in education <strong>and</strong> training policies within the<br />

European Union.<br />

As regards the Portuguese experience, special mention of the fact that this<br />

initiative ʻhas enabled construction of a diversified network of operators (in<br />

education <strong>and</strong> training, from both public <strong>and</strong> private sectors), design of<br />

innovative modalities tuned to the poorly-qualified segment of the adult<br />

population <strong>and</strong> development of a set of instruments deployed <strong>and</strong> updated as

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