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Working and ageing - Cedefop - Europa

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254<br />

<strong>Working</strong> <strong>and</strong> <strong>ageing</strong><br />

Guidance <strong>and</strong> counselling for mature learners<br />

with their own unit rather than with the armed forces <strong>and</strong> certainly not, with<br />

new government policies.<br />

It is also fruitful to discuss the reactions based on theories on organisational<br />

resistance. Management literature describes how resistance to change among<br />

employees can manifest itself <strong>and</strong> be overcome. Grey (2003) gives an<br />

example of a model in five phases:<br />

(a) denial: employees do not realise the need for change;<br />

(b) defence: employees realise that change is necessary, but try to avoid it;<br />

(c) discarding: routines <strong>and</strong> approaches start to modify;<br />

(d) adaptation: employees adapt to <strong>and</strong> in the new system;<br />

(e) internalisation: the new system becomes a routine.<br />

Examples of all five phases of the career switching project, can be found,<br />

concurrently, within the armed forces. This is logical considering the different<br />

conditions in different parts of the organisation. It is a process that gradually<br />

leads to full acceptance in the entire organisation. Management can further<br />

the process by giving support, <strong>and</strong> by providing incentives <strong>and</strong> positive<br />

feedback. First, it has to do with influencing managers in the organisation so<br />

their units comply fully with given intentions: inform, develop incentives (also<br />

for managers), encourage employees from the target group to apply, create<br />

good examples of people who have carried through the process successfully.<br />

It would be a mistake to believe it is easy. Military officers have a strong<br />

professional identity. Organisations with clear professional areas of<br />

responsibility can be characterised using theories on professional<br />

bureaucracy. ʻChange in the professional bureaucracy does not sweep in from<br />

new administrators taking office to announce major reforms, nor from<br />

government technostructures intent on bringing the professionals under their<br />

control. Rather, change seeps in by the slow process of changing the<br />

professionals – changing who can enter the profession, what they learn in its<br />

professional schools (norms as well as skills <strong>and</strong> knowledge), <strong>and</strong> thereafter<br />

how willing they are to upgrade their skillsʼ (Mintzberg, 1983, p. 213).<br />

Insufficient information in many units on the opportunity of career switching<br />

is however not necessarily exclusively a manifestation of resistance to<br />

organisational change by unit management. There is concern that if you lose<br />

a valuable officer with special skills, it is not self-evident that you are allowed<br />

to recruit a substitute, <strong>and</strong> replacement might be very difficult.<br />

13.5.2. Individual barriers related to employability<br />

What is employability of military officers? The concept itself is not well-defined.<br />

According to the European Commission, employability is generally understood

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