Co-experience: Understanding user experiences in social interaction

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FIGURE 2 One of the users with a Philips in2it. One of the users with a Nintendo Game Boy Camera. 108 4 PRESENTING THE ARTICLES FIGURE 3
the time of the project it was not clear on which age range the project wanted to concentrate. The siblings were different ages but still part of the same social network. The siblings were given the in2it devices and translated manuals, and were invited back a week later to return them and discuss in the focus group what they had liked about them, what they had done and where. A large part of the discussion was about their interests in general and they everyday lives and social activities. They were also asked to give suggestions for ways to improve the in2it devices. These suggestions were not intended to be used to improve the devices but were asked for because it was believed they would reveal something about the children’s preferences in general. ARTICLE 1 109 2.2 GAME BOY CAMERA STUDY Three Game Boy Cameras and Printers were bought for the second study. The Game Boy Camera was an accessory for the Nintendo Game Boy, and has only just arrived on the Finnish market. It can be used for shooting and saving blackand-white snapshots, adding on stamps, frames and text, making animations, and taking panorama pictures. The self-made pictures can be printed out as stickers with the Game Boy Printer. The field trial was conducted with separate groups of boys and girls. The groups were already established friends, the girls aged nine and ten, and the boys aged 8–13. The children were given the Game Boy equipment, a brief tutoring, and a translation of the basic features from the manual. They were also given a phone number to call in case of problems. A week later, they were invited to return the equipment and talk to us about what they had liked about the Cameras and Printers, what they had done with them and where, and show us what kind of pictures they had taken. 3. RESULTS 3.1 IN2IT STUDY The first user study on using in2it devices gave first hand impressions to the design-research group on what children thought was fun to do in their leisure time. The children considered gossiping, spying and practical joke messaging to be special fun activities related to communication. These activities were then explored in the features of the new product concepts generated by the project partners. The favourite in2it features of the over-9-year olds were matchmaking and creating face collages; the younger children liked drawing. The boy had also en-
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Katja Battarbee UNDERSTANDING USER
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FOR YOU
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4 PRESENTING THE ARTICLES 101 1 IT
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an experience, the recipient is use
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It takes a group to turn a design s
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1 INTRO - DUCTION 1.1 FOCUS AND AIM
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duction cycles are short and the st
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fizzy flavoured water seem to be ab
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tronic, and there was no movement o
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and content developers to channel t
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1.3 WHAT IS DESIGN FOR USER EXPERIE
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longer process, in the order of mon
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something independent of being and
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panies are more likely to publish r
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3 CO-EXPERIENCE takes the most prom
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2 USER EXPERIENCE DEMYSTIFIED This
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ecause of the way people enjoy chal
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ness - the ability to facilitate ta
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43 ACTION GOAL goal goal goal actio
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Interaction designers who focus on
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other kinds of products. These mode
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THE MOMENT PAST EXPERIENCE DREAMS F
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experiences with products that do n
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53 ACTION INHERENT INFORMATION AUGM
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Hassenzahl defines fun as a mode of
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Page 67 and 68: BEHAVIOUR EXPERIENCE 67 OBSERVATION
Page 69 and 70: FIGURE 14 69 Empathic observations
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Page 73 and 74: FIGURE 17 73 Examples of self docum
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Page 84 and 85: He succeeds in terminating the repo
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Page 88 and 89: 21 FIGURES 20 The actual fishing ex
Page 90 and 91: 90 3 CO-EXPERIENCE typically half-w
Page 92 and 93: field testing as an early research
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Page 98: 1 IT’S FUN TO DO THINGS TOGETHER
Page 102 and 103: 102 4 PRESENTING THE ARTICLES cial
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Page 106 and 107: The results of the two user studies
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Page 112 and 113: ACKNOWLEDGEMENTS We thank the other
Page 114 and 115: KEYWORDS User experience, interacti
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Page 120 and 121: CATEGORIES AND SUBJECT DESCRIPTORS:
Page 122 and 123: make proposals and counterproposals
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Page 126 and 127: and sunniest time of year. The “f
Page 128 and 129: ecome fluent in forms of media, the
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Page 132 and 133: in Computer Systems 2002, Minneapol
Page 134 and 135: INTRODUCTION Usability experts know
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Page 142 and 143: Sometimes experiences belong to lar
Page 144 and 145: From Liisa: 11 th July 2002 6:35 p.
Page 146 and 147: People may also align with negative
Page 148 and 149: From Thomas: 16 th July 2002 1:41 p
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Page 152 and 153: 152 4 PRESENTING THE ARTICLES 6. Bl
Page 154 and 155: 52. Taylor, A. and Harper, R. (2002
Page 156 and 157: CATEGORIES AND SUBJECT DESCRIPTORS:
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158 4 PRESENTING THE ARTICLES proac
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USER-PRODUCT INTERACTIONS: FLUENT,
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162 4 PRESENTING THE ARTICLES end,
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tive, often shared experiences - su
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166 4 PRESENTING THE ARTICLES inter
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oth a subjective and objective view
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170 4 PRESENTING THE ARTICLES T. Ed
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172 4 PRESENTING THE ARTICLES
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This leads us to the core question
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that resist all your attempts to un
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or even grass. This poses new chall
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FIGURE 2 The large emply piazza. FI
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INTERVENTIONS A first attempt to sp
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• After recording, preview the me
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A SCENARIO FOR THE SATELLITES The s
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pants can experience affective inti
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the importance of qualitative exper
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A AFFECTIVE COMPUTING WEBSITE . . .
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196 REFERENCES Beyer, Hugh. & Karen
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198 REFERENCES Garrett, Jesse James
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200 REFERENCES The ever improving d
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202 REFERENCES Picard, Rosalind W.
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1900 ZEPPELIN, ESCALATOR . . . . .
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EVENTS, INVENTIONS, ART, CULTURE DE
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