Co-experience: Understanding user experiences in social interaction

ARTICLE 3 119
3
DEFINING
ARTICLE CO-
EXPERIENCE †
Battarbee, Katja
ABSTRACT
In the context of design for experience this paper presents a review of existing
models of user experience. In response to a prevalent view of experience as
something individual, this paper suggests how these models should grow to
include social use as well. Examples from a multimedia messaging study are
discussed to this end and the concept of co-experience is introduced to take
into account the social aspects of user experience and the experiences that users
create for themselves with designed artefacts.
† First published in the Proceedings of the Conference on Designing Pleasurable Products and
Interfaces, 23–26 June, Pittsburgh (109–113). New York, NY; ACM Press.
Permission to make digital or hard copies of all or part of this work for personal or classroom
use is granted without fee provided that copies are not made or distributed for profit
or commercial advantage and that copies bear this notice and the full citation on the first
page. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires
prior specific permission and/or a fee. DPPI’03, June 23–26, 2003, Pittsburgh, Pennsylvania,
USA. Copyright 2003 ACM 1-58113-652-8/03/0006...$5.00.