Co-experience: Understanding user experiences in social interaction

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EVENTS, INVENTIONS, ART, CULTURE DESIGN & BUSINESS COMPUTING & TECHNOLOGY RESEARCH ON PEOPLE AND USER EXPERIENCE 1998 Volkswagen launches the New Beetle. Swatch and Mercedes launch together the Smart car. Apple launches the first bondi blue iMacs. Block lamp by Harri Koskinen. The search engine Google is launched. First DVD-ROM drives become available to computer users. Pine & Gilmore: Welcome to the Experience Economy. Black: Empathic Design: User focused strategies for innovation 1999 The Matrix by Andy and Larry Wachowski. DoCoMo launches i- mode internet service for digital phones in Japan, vastly successful. Napster brings peer-topeer computing to the public attention Moggridge: Expressing Experiences in Design. Sanders & Dandavate: Design for Experiencing: New Tools. First seminar on Pleasure- Based Design, Delft. First conference on Design and Emotion, Copenhagen. Hummels: Engaging contexts to evoke experiences. Hummels: Engaging contexts to evoke experiences. 2000 The “dot-com bubble” bursts on the US stock market with global repercussions Jordan: Designing Pleasurable Products. Forlizzi & Ford: The Building Blocks of Experience. Buchenau & Fulton Suri: Experience Prototyping. Branaghan: Emotion, Motivation, Usability 216 APPENDIX: HISTORICAL TIMELINE 2001 Bombing of the World Trade Center two towers, New York. Spirited Away by Hayao Miyazaki. Chrysler presents the PT Cruiser. Apple launches the iPod 2002 Nokia launches its camera phone in Europe. Shedroff: Experience Design I. Second Conference on Affective Human Factors (was Pleasure-Based Design), Singapore Desing + Emotion 3rd interatinal conference, Loughborough. Desmet: Designing Emotion
EVENTS, INVENTIONS, ART, CULTURE DESIGN & BUSINESS COMPUTING & TECHNOLOGY RESEARCH ON PEOPLE AND USER EXPERIENCE 2003 First space probes find evidence of water on Mars. The Lord of the Rings trilogy is completed by Peter Jackson. Third conference on Designing Pleasurable Products and Interfaces, Pittsburgh. Wright, McCarthy, Blythe, Overbeeke: Funology HISTORICAL TIMELINE: 1998 –2003 217
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Katja Battarbee UNDERSTANDING USER
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FOR YOU
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4 PRESENTING THE ARTICLES 101 1 IT
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an experience, the recipient is use
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It takes a group to turn a design s
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1 INTRO - DUCTION 1.1 FOCUS AND AIM
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duction cycles are short and the st
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fizzy flavoured water seem to be ab
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tronic, and there was no movement o
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and content developers to channel t
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1.3 WHAT IS DESIGN FOR USER EXPERIE
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longer process, in the order of mon
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something independent of being and
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panies are more likely to publish r
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3 CO-EXPERIENCE takes the most prom
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2 USER EXPERIENCE DEMYSTIFIED This
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ecause of the way people enjoy chal
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ness - the ability to facilitate ta
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43 ACTION GOAL goal goal goal actio
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Interaction designers who focus on
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other kinds of products. These mode
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THE MOMENT PAST EXPERIENCE DREAMS F
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experiences with products that do n
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53 ACTION INHERENT INFORMATION AUGM
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Hassenzahl defines fun as a mode of
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ing, and coveting products all elic
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verbal self-reports are subject to
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veen’s alarm clock (ibid.) is int
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spaces illustrates, merely telling
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even artistic, approach that treats
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BEHAVIOUR EXPERIENCE 67 OBSERVATION
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FIGURE 14 69 Empathic observations
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Liz Sanders has been influential in
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FIGURE 17 73 Examples of self docum
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3.1 REALITY SEEKS THEORY FOR SERIOU
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3.1 REALITY SEEKS THEORY FOR SERIOU
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3.1.1 EXPERIENCES IN SOCIAL INTERAC
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He succeeds in terminating the repo
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86 3 CO-EXPERIENCE drawn from the c
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21 FIGURES 20 The actual fishing ex
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90 3 CO-EXPERIENCE typically half-w
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field testing as an early research
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ple explore a product or a technolo
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the time (articles 1 Mäkelä & Bat
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1 IT’S FUN TO DO THINGS TOGETHER
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102 4 PRESENTING THE ARTICLES cial
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104 4 PRESENTING THE ARTICLES
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The results of the two user studies
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FIGURE 2 One of the users with a Ph
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joyed the challenge of breaking the
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ACKNOWLEDGEMENTS We thank the other
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KEYWORDS User experience, interacti
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pretation act to shape the experien
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118 4 PRESENTING THE ARTICLES
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CATEGORIES AND SUBJECT DESCRIPTORS:
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make proposals and counterproposals
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The first message (figure 1) is jus
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and sunniest time of year. The “f
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ecome fluent in forms of media, the
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mote storytelling. [3] Narration an
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in Computer Systems 2002, Minneapol
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INTRODUCTION Usability experts know
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136 4 PRESENTING THE ARTICLES ence
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138 4 PRESENTING THE ARTICLES Simil
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ticipant was given a MMS phone (eit
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Sometimes experiences belong to lar
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From Liisa: 11 th July 2002 6:35 p.
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People may also align with negative
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From Thomas: 16 th July 2002 1:41 p
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150 4 PRESENTING THE ARTICLES disti
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152 4 PRESENTING THE ARTICLES 6. Bl
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52. Taylor, A. and Harper, R. (2002
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CATEGORIES AND SUBJECT DESCRIPTORS:
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158 4 PRESENTING THE ARTICLES proac
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USER-PRODUCT INTERACTIONS: FLUENT,
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162 4 PRESENTING THE ARTICLES end,
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tive, often shared experiences - su
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Page 174 and 175: This leads us to the core question
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Page 178 and 179: or even grass. This poses new chall
Page 180 and 181: FIGURE 2 The large emply piazza. FI
Page 182 and 183: INTERVENTIONS A first attempt to sp
Page 184 and 185: • After recording, preview the me
Page 186 and 187: A SCENARIO FOR THE SATELLITES The s
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Page 192: A AFFECTIVE COMPUTING WEBSITE . . .
Page 196 and 197: 196 REFERENCES Beyer, Hugh. & Karen
Page 198 and 199: 198 REFERENCES Garrett, Jesse James
Page 200 and 201: 200 REFERENCES The ever improving d
Page 202 and 203: 202 REFERENCES Picard, Rosalind W.
Page 204: 1900 ZEPPELIN, ESCALATOR . . . . .
Page 208 and 209: EVENTS, INVENTIONS, ART, CULTURE DE
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Co-experience: Understanding user experiences in social interaction

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