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Co-experience: Understanding user experiences in social interaction

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The first message (figure 1) is just a casual message where the sender is shar<strong>in</strong>g<br />

her <strong>experience</strong>s of the present – the sender, Anna-Maija, is clearly enjoy<strong>in</strong>g<br />

her even<strong>in</strong>g and is shar<strong>in</strong>g some the elements of her <strong>experience</strong>s with text and<br />

image (rosy cheeks, towel around head, cab<strong>in</strong> porch). The recipient, Kira, shows<br />

the message to two other friends, Emma and Piitu, who take <strong>in</strong>terest <strong>in</strong> the summer<br />

place – maybe Kira and Emma have been there or seen pictures previously<br />

and talk enviously about the lake. With<strong>in</strong> a few m<strong>in</strong>utes, Emma takes over the<br />

phone and creates a reply from herself and Piitu (figure 2). The girls <strong>in</strong>troduce<br />

themselves with a picture as well as their names and create a request for more<br />

pictures of the cab<strong>in</strong>’s view of the lake. Back at the summer place Anna-Maija<br />

happily complies and with<strong>in</strong> three m<strong>in</strong>utes sends a picture of the sauna cab<strong>in</strong>,<br />

the first of a sequence of pictures describ<strong>in</strong>g the summer place (figure 3).<br />

3.3 THE INVITATION GREETINGS<br />

This message (figure 4) conta<strong>in</strong>s several elements: a greet<strong>in</strong>g, an emotive description<br />

and an <strong>in</strong>vitation all <strong>in</strong> one. It also shows how easily other people can<br />

participate <strong>in</strong> the message creation.<br />

Leena, the <strong>user</strong> of the phone, and her partner Pate have arrived at a summer<br />

place. They are there as guests of the woman <strong>in</strong> the picture and they probably<br />

124 4 PRESENTING THE ARTICLES<br />

From Leena: 10 th July 2002 12:27<br />

Subject: Greet<strong>in</strong>gs from Kesäjärvi!<br />

Audio: (female voice) “So, greet<strong>in</strong>gs<br />

from here, our hot summer<br />

garden, from Kesäjärvi. Hav<strong>in</strong>g<br />

a glass of sparkl<strong>in</strong>g. Leena and<br />

Pate are visit<strong>in</strong>g, lovely. See you<br />

tomorrow then, welcome!”<br />

FIGURE 4

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