Co-experience: Understanding user experiences in social interaction

More documents

Recommendations

Info

EVENTS, INVENTIONS, ART, CULTURE DESIGN & BUSINESS COMPUTING & TECHNOLOGY RESEARCH ON PEOPLE AND USER EXPERIENCE 1979 Sony Walkman, cellular phones, rollerblades. Apocalypse Now by Francis Ford Coppola. Alien by Ridley Scott. Guggenheim Museum, New York First proper wordprocessign software: WordStar. The Cray supercomputer. Gibson: The ecological approach to visual perception (coins the term: affordance) 1980 Airplane by Jim Abrahams and David Zucker. First portable, selfcontained computer from Osborne Ethnographers are brought in to a few US design firms 1981 Raiders of the Lost Ark by Steven Spielberg. Das Boot by Wolfgang Petersen. Memphis reintroduces radical design First computer virus attacks via floppy disk. 1982 First movie that has computer-generated visual effects: Tron. Blade Runner by Ridley Scott. E.T. by Steven Spielberg. 214 APPENDIX: HISTORICAL TIMELINE 1983 The Swatch watch Introduction of the IBM PC with useful software. 1984 The first Apple Macintosh computer is launched. The mouse and the icon become the major tools for computer interaction. 1986 Aliens by James Cameron. disposable camera Platoon by Oliver Stone. 1987 TKO, the Finnish industrial designers’ association begins to elect the designer of the year 1988 First internet computer virus. As computer terminals become common in offices, the need for better ergonomics of also computers increases. Computer supported collaborative work emerges as a field of its own Shneiderman: Designing the user interface: Strategies for effective human-computer interaction. Holman: Advertising and Emotionality. Norman: The psychology of everyday things
EVENTS, INVENTIONS, ART, CULTURE DESIGN & BUSINESS COMPUTING & TECHNOLOGY RESEARCH ON PEOPLE AND USER EXPERIENCE 1990 Juicy Salif citrus squeezer by Philippe Starck. OXO GoodGrips presents 10 kitchen tools. 1991 Nokia introduces the first commercial GSMphone. Terminator 2 – Judgement day by James Cameron. 1992 Reservoir Dogs by Renault introduces the Quentin Tarantino Twingo the world wide web/ internet protocol and HTML language First two doctorate degrees at the University of Art and Design Helsinki. Rhea: A new perspective on design: Focusing on customer experience HISTORICAL TIMELINE: 1979 –1997 215 1993 Philadelphia by Jonathan Demme. The pentium processor Nielsen: Usability Engineering Rheingold: The Virtual Community: homesteading on the electronic frontier 1994 Ron Arad’s Bookworm shelf for Kartell. Netscape lauches the first commercial graphical internet browser 1995 Toy Story by John Lasseter (first full length movie entirely by computer animation) Smart Products Research Group is started at University of Art and Design Helsinki 1996 Trainspotting by Danny Boyle. JenniCam, the first live videocast from a girl’s apartment will continue for over 7 years. The tamagotchi virtual pet is launched in Japan. FutureWave introduces FutureSplash to becoe Macromedia Flash 1.0 Jensen: The Dream Society. Walton: Good Experiences: Thoughts on Designing for Both Mind and Soul. 1997 Pepsi does a brand overhaul: the new “blue” Pepsi brand. Young finnish designers form Snowcrash and take Milan by storm. Segal & Fulton Suri: The Empathic Practitioner: Measurement and Interpretation of User Experience. Beyer & Holtzblatt: Contextual Design
Page 3 and 4:
Katja Battarbee UNDERSTANDING USER
Page 5 and 6:
FOR YOU
Page 7 and 8:
4 PRESENTING THE ARTICLES 101 1 IT
Page 9 and 10:
an experience, the recipient is use
Page 11 and 12:
It takes a group to turn a design s
Page 15 and 16:
1 INTRO - DUCTION 1.1 FOCUS AND AIM
Page 17 and 18:
duction cycles are short and the st
Page 19 and 20:
fizzy flavoured water seem to be ab
Page 21 and 22:
tronic, and there was no movement o
Page 23 and 24:
and content developers to channel t
Page 25 and 26:
1.3 WHAT IS DESIGN FOR USER EXPERIE
Page 27 and 28:
longer process, in the order of mon
Page 29 and 30:
something independent of being and
Page 31 and 32:
panies are more likely to publish r
Page 33 and 34:
3 CO-EXPERIENCE takes the most prom
Page 37 and 38:
2 USER EXPERIENCE DEMYSTIFIED This
Page 39 and 40:
ecause of the way people enjoy chal
Page 41 and 42:
ness - the ability to facilitate ta
Page 43 and 44:
43 ACTION GOAL goal goal goal actio
Page 45 and 46:
Interaction designers who focus on
Page 47 and 48:
other kinds of products. These mode
Page 49 and 50:
THE MOMENT PAST EXPERIENCE DREAMS F
Page 51 and 52:
experiences with products that do n
Page 53 and 54:
53 ACTION INHERENT INFORMATION AUGM
Page 55 and 56:
Hassenzahl defines fun as a mode of
Page 57 and 58:
ing, and coveting products all elic
Page 59 and 60:
verbal self-reports are subject to
Page 61 and 62:
veen’s alarm clock (ibid.) is int
Page 63 and 64:
spaces illustrates, merely telling
Page 65 and 66:
even artistic, approach that treats
Page 67 and 68:
BEHAVIOUR EXPERIENCE 67 OBSERVATION
Page 69 and 70:
FIGURE 14 69 Empathic observations
Page 71 and 72:
Liz Sanders has been influential in
Page 73 and 74:
FIGURE 17 73 Examples of self docum
Page 76:
3.1 REALITY SEEKS THEORY FOR SERIOU
Page 80 and 81:
3.1 REALITY SEEKS THEORY FOR SERIOU
Page 82 and 83:
3.1.1 EXPERIENCES IN SOCIAL INTERAC
Page 84 and 85:
He succeeds in terminating the repo
Page 86 and 87:
86 3 CO-EXPERIENCE drawn from the c
Page 88 and 89:
21 FIGURES 20 The actual fishing ex
Page 90 and 91:
90 3 CO-EXPERIENCE typically half-w
Page 92 and 93:
field testing as an early research
Page 94 and 95:
ple explore a product or a technolo
Page 96 and 97:
the time (articles 1 Mäkelä & Bat
Page 98:
1 IT’S FUN TO DO THINGS TOGETHER
Page 102 and 103:
102 4 PRESENTING THE ARTICLES cial
Page 104 and 105:
104 4 PRESENTING THE ARTICLES
Page 106 and 107:
The results of the two user studies
Page 108 and 109:
FIGURE 2 One of the users with a Ph
Page 110 and 111:
joyed the challenge of breaking the
Page 112 and 113:
ACKNOWLEDGEMENTS We thank the other
Page 114 and 115:
KEYWORDS User experience, interacti
Page 116 and 117:
pretation act to shape the experien
Page 118 and 119:
118 4 PRESENTING THE ARTICLES
Page 120 and 121:
CATEGORIES AND SUBJECT DESCRIPTORS:
Page 122 and 123:
make proposals and counterproposals
Page 124 and 125:
The first message (figure 1) is jus
Page 126 and 127:
and sunniest time of year. The “f
Page 128 and 129:
ecome fluent in forms of media, the
Page 130 and 131:
mote storytelling. [3] Narration an
Page 132 and 133:
in Computer Systems 2002, Minneapol
Page 134 and 135:
INTRODUCTION Usability experts know
Page 136 and 137:
136 4 PRESENTING THE ARTICLES ence
Page 138 and 139:
138 4 PRESENTING THE ARTICLES Simil
Page 140 and 141:
ticipant was given a MMS phone (eit
Page 142 and 143:
Sometimes experiences belong to lar
Page 144 and 145:
From Liisa: 11 th July 2002 6:35 p.
Page 146 and 147:
People may also align with negative
Page 148 and 149:
From Thomas: 16 th July 2002 1:41 p
Page 150 and 151:
150 4 PRESENTING THE ARTICLES disti
Page 152 and 153:
152 4 PRESENTING THE ARTICLES 6. Bl
Page 154 and 155:
52. Taylor, A. and Harper, R. (2002
Page 156 and 157:
CATEGORIES AND SUBJECT DESCRIPTORS:
Page 158 and 159:
158 4 PRESENTING THE ARTICLES proac
Page 160 and 161:
USER-PRODUCT INTERACTIONS: FLUENT,
Page 162 and 163:
162 4 PRESENTING THE ARTICLES end,
Page 164 and 165: tive, often shared experiences - su
Page 166 and 167: 166 4 PRESENTING THE ARTICLES inter
Page 168 and 169: oth a subjective and objective view
Page 170 and 171: 170 4 PRESENTING THE ARTICLES T. Ed
Page 172 and 173: 172 4 PRESENTING THE ARTICLES
Page 174 and 175: This leads us to the core question
Page 176 and 177: that resist all your attempts to un
Page 178 and 179: or even grass. This poses new chall
Page 180 and 181: FIGURE 2 The large emply piazza. FI
Page 182 and 183: INTERVENTIONS A first attempt to sp
Page 184 and 185: • After recording, preview the me
Page 186 and 187: A SCENARIO FOR THE SATELLITES The s
Page 188 and 189: pants can experience affective inti
Page 190 and 191: the importance of qualitative exper
Page 192: A AFFECTIVE COMPUTING WEBSITE . . .
Page 196 and 197: 196 REFERENCES Beyer, Hugh. & Karen
Page 198 and 199: 198 REFERENCES Garrett, Jesse James
Page 200 and 201: 200 REFERENCES The ever improving d
Page 202 and 203: 202 REFERENCES Picard, Rosalind W.
Page 204: 1900 ZEPPELIN, ESCALATOR . . . . .
Page 208 and 209: EVENTS, INVENTIONS, ART, CULTURE DE
show all

Co-experience: Understanding user experiences in social interaction

Create successful ePaper yourself

Delete template?

Save as template?