Co-experience: Understanding user experiences in social interaction

From Liisa:
11 th July 2002 6:35 p.m.
Text: Listen Risto, we have
our spiritual values evident
in our work and leisure!
From Risto:
11 th July 2002 7:03 p.m.
Text: Yeah… The photo (an
excellent one, I laughed
for several minutes :) )
said more than a thousand
words… A victory of
spirit over matter… I must
try to fill my spiritual void
in this fashion…
FIGURES 5–6
A staged picture prompts staged responses.
144 4 PRESENTING THE ARTICLES
always produce a proper response, and this may prompt problems in subsequent
interaction. For example, the sender may become embarrassed or hurt, and
may even lose face (Gross and Stone 1964, Goffman 1967: 5–45). Between the
need to maintain social interaction and support others, and the need to look
out for personal gain and be selfish, the more likely people are to meet again,
the more they will try to keep the interaction going and help everyone maintain
face. This among socially connected people results in an in-built tendency to
reciprocate experiences in human interaction – and in MMS. †
Most responses follow this logic. Sometimes people start with a parody, as
in Figure 5. Replies to such messages (Figure 6) are usually not explicit congratula-