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2013 CMHA HCVP Admin Plan - Cuyahoga Metropolitan Housing ...

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1. Objective I: Outreach to Low-Income Families<br />

When there is outreach for applicants, outreach will be coordinated with local social service<br />

agencies to ensure a cross section of the eligible population.<br />

2. Objective II: <strong>Housing</strong> Opportunities for Families Outside Areas of<br />

Low Income and Minority Concentration<br />

Activities include identification and outreach to owners in non-impacted areas, and maintaining a<br />

list of suitable properties for use by participants. Counseling will include, but not be limited to,<br />

information on local, State and Federal fair housing laws, information about housing<br />

opportunities beyond impacted areas, and procedures for the use and submission of fair housing<br />

complaints (i.e. Fair <strong>Housing</strong> and Discrimination Complaint Form: HUD-903).<br />

3. Objective III: Serving and Assisting Families Alleging Discrimination<br />

It is the policy of the PHA to provide adequate information to tenant-based assistance holders<br />

regarding discrimination, indicating recourse available to them if they are victims of<br />

discrimination. Such information will be made available to program participants during the<br />

<strong>HCVP</strong> briefing. Discrimination complaint forms will made part of the briefing packet.<br />

I. AFFIRMATIVELY FURTHERING FAIR HOUSING IN THE FAMILY<br />

SELF-SUFFICIENCY (FSS) PROGRAM<br />

The PHA affirmatively furthers fair housing in its Family Self-Sufficiency Program (as well as<br />

its other housing programs). Reasonable steps the PHA will take to affirmatively further fair<br />

housing in the FSS Program include:<br />

1. Advertising widely in the community for any FSS Coordinator positions that become<br />

available. Positions will be advertised on the PHA’s website (<strong>CMHA</strong>.net) so that they<br />

are accessible to all segments of the population nationwide.<br />

2. The FSS program will be marketed to all eligible persons, including persons with<br />

disabilities and persons with limited English proficiency. The PHA utilizes periodic<br />

advertisements in its newsletter, announcements and program descriptions in movers’<br />

sessions and lobby signs to market the program. The PHA has a published Limited<br />

English Proficiency <strong>Plan</strong> on its website. Translation services are available through an<br />

outside vendor and paid by the PHA. In addition, the PHA employs several bilingual<br />

staff. The PHA also provides sign language services to hearing impaired participants<br />

upon request.<br />

3. Application intake, re-examination appointments, voucher/contract issuance, FSS<br />

appointments and informal hearings are conducted in accessible office spaces. In<br />

addition, the PHA provides home visits for appointments upon request as a reasonable<br />

accommodation.<br />

4. Referrals to fair housing agencies are made upon a participant’s request.<br />

5. The HUD fair housing form is provided to applicants in the applicant briefing packet. In<br />

addition, the fair housing form is made available at movers’ sessions and upon request.<br />

Applicants/participants are provided assistance in filling out the form and are referred to<br />

Copyright 2000 by Nan McKay & Associates<br />

To be printed only with permission of Nan McKay & Associates<br />

Unlimited copies may be made for internal use<br />

Approved by <strong>CMHA</strong> Board of Commissioners<br />

October 3, 2012<br />

12 | P a g e

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