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Improving Māori access to primary care will be a key<br />

contribution of general practitioners towards achieving<br />

health equity. <strong>The</strong> Ministry of Health’s Māori health strategy,<br />

He Korowai Oranga, makes explicit the importance of<br />

supporting the health of Māori not only as individuals, but<br />

as whānau.<br />

Whānau ora has been identified as a preferred framework <strong>for</strong><br />

Māori health care by Māori and is also recognised in the sector<br />

<strong>for</strong> its relevance to primary health care. <strong>The</strong> implication <strong>for</strong><br />

general practice is that general practitioners will contribute to<br />

the generation of self-management knowledge and skills that<br />

whānau take ownership of, such that whānau are empowered<br />

to understand the cause of health problems and at the same<br />

time act to prevent or manage health issues. <strong>The</strong> transfer<br />

of knowledge and skills to whānau in a way that enables<br />

integration into routine whānau practices and that contribute<br />

to self-management is an important function of whānau oraoriented<br />

general practice care that contributes to health equity<br />

<strong>for</strong> Māori. 2<br />

Ethical practice<br />

<strong>General</strong> practitioners will often deal with challenging ethical<br />

issues when helping and caring <strong>for</strong> their patients. Some<br />

decisions can be very complex and may include end-of-life<br />

issues, consent and confidentiality. <strong>The</strong> code of ethics <strong>for</strong> the<br />

medical profession in <strong>New</strong> <strong>Zealand</strong> is that of the <strong>New</strong> <strong>Zealand</strong><br />

Medical Association and the <strong>College</strong> has endorsed this code<br />

<strong>for</strong> general practice. <strong>The</strong> code sets out principles of ethical<br />

behaviour <strong>for</strong> doctors and includes recommendations <strong>for</strong><br />

ethical practice. <strong>The</strong> code enshrines the four moral principles<br />

at the heart of medical ethics: autonomy (the right of patients<br />

to make decisions <strong>for</strong> themselves), beneficence (doctors<br />

must work towards achieving the best possible outcome <strong>for</strong><br />

a patient), non-maleficence (a duty to do no harm) and justice<br />

(equality and fair distribution of resources). It is also critical that<br />

medical practice in <strong>New</strong> <strong>Zealand</strong> give effect to the principles<br />

of the Treaty of Waitangi of partnership, participation and<br />

active protection.<br />

Continuous quality improvement<br />

<strong>General</strong> practice requires a commitment to continuous<br />

quality improvement (CQI) to monitor, evaluate and improve<br />

systems and per<strong>for</strong>mance to provide the best possible<br />

health outcomes. <strong>The</strong> principle of all quality activity is that it<br />

leads to improvement through change. Unless we learn from<br />

evidence or in<strong>for</strong>mation, it is unlikely that we will know what,<br />

or where, to improve. CQI is a useful approach because it<br />

provides simple, systematic tools and approaches to reflect<br />

and act on the best in<strong>for</strong>mation available. Understanding<br />

outcomes of care is an essential part of the process because<br />

it in<strong>for</strong>ms development of practitioner or practice-based<br />

solutions and activity to improve care <strong>for</strong> patients.<br />

Person-centred care<br />

Person-centred care explores the patient’s values and<br />

concerns, recognises their need <strong>for</strong> in<strong>for</strong>mation and seeks to<br />

understand their world. It involves finding common ground with<br />

the patient about the nature of the issues <strong>for</strong> which they have<br />

sought help and reaching a mutually agreed management plan.<br />

<strong>The</strong> consultation enhances the ongoing relationship between<br />

the general practitioner and the patient. In doing so, the general<br />

practitioner balances the needs of individuals and communities<br />

with available resources and enables them to provide<br />

longitudinal continuity of care as determined by the patient.<br />

<strong>The</strong> generalism of general practice<br />

<strong>General</strong> practitioners have their own body of knowledge<br />

relevant to their role in primary care. <strong>The</strong>y manage acute,<br />

chronic and complex health problems in individuals, as well as<br />

applying health promotion and disease prevention strategies<br />

appropriate to the communities they work within.<br />

<strong>General</strong> practitioners are the first point of contact <strong>for</strong> all new<br />

health needs and problems. <strong>The</strong> generalism of general practice<br />

enables practitioners to deliver long-term, person-focused care<br />

and meet all the health needs of their patients except those<br />

beyond their scope <strong>for</strong> which it is impossible or unnecessary<br />

<strong>for</strong> them to maintain competence in. 3<br />

<strong>General</strong> practitioners coordinate care with other health<br />

professionals and take an advocacy position on behalf<br />

of individuals and communities when appropriate.<br />

2<br />

Ministry of Health. 2002. He Korowai Oranga – Maori Health Strategy http://www.maorihealth.govt.nz<br />

3<br />

Starfield B. Refocusing the system. N Engl J Med 2008;359:2087-2091<br />

4<br />

Sackett D, Rosenberg W, Muir Gray J, Haynes B, Scott Richardson W. 1996. Evidence Based Medicine: What it is and what it isn’t. British Medical Journal, 312:71-72.<br />

5<br />

Evidence based patient choice Inevitable or Impossible? Edited by Adrian Edwards and Glyn Elwyn. 2001. http://ukcatalogue.oup.com/product/9780192631947.do<br />

www.rnzcgp.org.nz<br />

<strong>Curriculum</strong> <strong>for</strong> <strong>General</strong> <strong>Practice</strong><br />

09

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