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Ethical issues in engineering design - 3TU.Centre for Ethics and ...

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Eng<strong>in</strong>eer<strong>in</strong>g ethics <strong>and</strong> <strong>design</strong> processes<br />

With regard to active responsibility, the problem of many h<strong>and</strong>s can be seen<br />

when no one feels or th<strong>in</strong>ks that he or she is responsible <strong>for</strong> certa<strong>in</strong> <strong>issues</strong>. If<br />

<strong>issues</strong> are not specifically part of someone’s task description, everyone can avoid<br />

tak<strong>in</strong>g responsibility <strong>for</strong> them. These <strong>issues</strong> may then be neglected <strong>in</strong> the <strong>design</strong><br />

process.<br />

In a paper on the relationship between how companies are organised <strong>and</strong> harm<br />

they cause other people, Darley studied a case of the <strong>design</strong> <strong>and</strong> test<strong>in</strong>g of l<strong>and</strong><strong>in</strong>g<br />

gear <strong>for</strong> a military aircraft that failed dur<strong>in</strong>g l<strong>and</strong><strong>in</strong>g after test flights [Darley,<br />

1996]. People <strong>in</strong> the company knew that there were calculation errors <strong>and</strong><br />

because of these errors there was a large chance the l<strong>and</strong><strong>in</strong>g gear would fail.<br />

Certa<strong>in</strong> social mechanisms made the people <strong>in</strong> the organisation actively conceal<br />

the calculation errors <strong>for</strong> their customers <strong>and</strong> t<strong>in</strong>ker with data <strong>in</strong> certify<strong>in</strong>g<br />

documents. In this case people felt either <strong>for</strong>ced by their superiors or felt they<br />

were already too <strong>in</strong>volved <strong>and</strong> caught up with the t<strong>in</strong>ker<strong>in</strong>g of the data to stop the<br />

conceal<strong>in</strong>g of calculation errors.<br />

Darley also po<strong>in</strong>ts to the way a decision is framed. Stopp<strong>in</strong>g a production<br />

process or chang<strong>in</strong>g a <strong>design</strong> requires action, while go<strong>in</strong>g on is often seen as not<br />

requir<strong>in</strong>g action. Action has to be defended to other people while <strong>in</strong> the case of<br />

do<strong>in</strong>g or chang<strong>in</strong>g noth<strong>in</strong>g, such defence is not required. Action is only taken<br />

when there is proof of harm. This frames the decision <strong>in</strong> an “<strong>in</strong>nocent until<br />

proven guilty” way. This is different from us<strong>in</strong>g a precautionary frame <strong>for</strong> the<br />

decision, where no harm has to be proven. A suspicion of harm can be enough to<br />

warrant act<strong>in</strong>g aga<strong>in</strong>st it. Fram<strong>in</strong>g a similar decision differently can lead to<br />

different actions [Darley, 1996]. This might be relevant <strong>for</strong> <strong>design</strong> processes,<br />

especially when decisions have to be made to stop or go on with a <strong>design</strong> process.<br />

The aspects of <strong>design</strong> processes mentioned above are all relevant from an ethical<br />

po<strong>in</strong>t of view <strong>and</strong> there<strong>for</strong>e they were <strong>in</strong>cluded <strong>in</strong> the conception of <strong>design</strong><br />

processes used <strong>in</strong> this thesis. In view of the <strong>for</strong>ego<strong>in</strong>g, I regard <strong>design</strong> processes<br />

as organised social processes which aim at solv<strong>in</strong>g more or less ill-structured <strong>design</strong><br />

problems <strong>in</strong> this work. All of these aspects mentioned above were used to support<br />

data-collection <strong>in</strong> the case-studies. For example, <strong>in</strong> the case-studies attention was<br />

paid to the organisation of the <strong>design</strong> team <strong>and</strong> the social processes with<strong>in</strong> the<br />

<strong>design</strong> team because this helped me to determ<strong>in</strong>e who was <strong>in</strong>volved <strong>in</strong> what<br />

decisions when deal<strong>in</strong>g with ethical <strong>issues</strong>.<br />

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