Review into the treatment of women at the Australian Defence Force ...

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Chapter 10: Minimising Risk, Managing Incidents and Ensuring the Safety of the Workplace – Recommendations 22-3110 ADFA, ‘Rec 22 – Weerakoon Program’, provided to the Audit by Dr N Miller, 28 September 2012.11 Focus group U14, Mixed Service, male and female, first years, 18 October 2012.12 Interview 12, Army staff male, 15 October 2012.13 Focus group S5, Mixed Service staff female only, 16 October 2012.14 ADFA, ‘Rec 22 – Weerakoon Program’, provided to the Audit by Dr N Miller, 28 September 2012.15 Focus group U3, Mixed Service undergraduate women, 17 October 2012; Interview 34, RAAF undergraduate female,15 October 2012.16 S Longbottom, email to the Audit, 13 December 2013.17 S Longbottom, email to the Audit, 13 December 2013.18 Australian Human Rights Commission, Review into the Treatment of Women at the Australian Defence Force Academy (2011),p 96. At http://www.humanrights.gov.au/defencereview/index.html, viewed 26 February 2013.19 Australian Federal Police, ‘Social Media and Reputation Management: Cyber Crime Prevention, High Tech Crime Operations’,Powerpoint presentation provided to the Audit by AFP, 28 February 2013.20 RIT, ‘Broderick Audit Summary Final 280912’, p.27, provided to the Audit by Dr N Miller, 28 September 2012.21 See recommendations 27-29.22 ADFA, ‘Training Overview – Equity and Diversity: CLO 17: Apply E&D Principles’, provided to the Audit by Dr N Miller,28 September 2012.23 CDRE BJ Kafer, ‘Minute, Commandant’s Directive 21/12 – Active Management of Allegations/Incidents’, 24 September 2012,provided to the Review by Dr N Miller, 21 November 2012.24 See discussions in Recommendations 6-10.25 ADFA, ‘Training Overview – Equity and Diversity: CLO 17: Apply E&D Principles’, provided to the Audit by Dr N Miller,28 September 2012.26 ADFA, ‘Training Overview – Equity and Diversity: CLO 17: Apply E&D Principles’, provided to the Audit by Dr N Miller,28 September 2012.27 Interview 50, senior ADFA staff, 19 February 2013.28 Focus Group U9, Army, male and female, undergraduates, 18 October 2012.29 Focus Group S8, Mixed Service, staff, 16 October 2012.100
10.2 Advice and ReferralKey findings of Review• Options for making a complaint were numerous and complicated.• Some undergraduates felt ostracised, stigmatised or victimised for lodging a complaint.• A dedicated, ADFA-specific, seven day, confidential toll-free hotline for all cadets, staff,families and sponsor families should be established and promoted to streamline the processand give cadets appropriate advice and referral on complaints of unacceptable behaviour.• Referrals could be made to internal or external supports and services.In summary, the findings of the Audit indicate that:• ADFA has developed helpful resources, in the emergency and support contacts posters, andthe ‘Useful contacts’ cards, but these only partially meet the intent of the Recommendation.• ADFA still lacks a triage-style service to assist with accessing support.• If the resources to establish an ADFA-specific hotline do not exist, ADFA should examineother ways that it can meet the intent of this Recommendation, such as extending specifictraining in this area. ADFA should also ensure that effective links are built between its SexualOffence Support Person (SOSP) Network and the Sexual Misconduct Prevention andResponse Office (SeMPRO).Recommendation 24: ADFA establish and promote a dedicated,ADFA-specific, 24 hour, seven day, toll-free hotline for all cadets, staff,families and sponsor families. The expert operators will provide adviceand referral about the most appropriate mechanism or service (ADFA,ADF or external) to deal with the complaint. In establishing the line,ADFA should draw on the protocols and policies of the Army Fair GoHotline.Intent of RecommendationA number of submissions to the Review, as well as interviews, indicated deficiencies in complaintsprocesses. While undergraduates might be aware of the processes, they can also be ostracised,stigmatised or victimised for lodging a complaint. The Review found that ADFA needed a dedicated,simplified confidential advice line that is easily accessible and has the ability to refer undergraduatesand staff to appropriate internal and external supports and services.Audit Report: Review into the Treatment of Women at the Australian Defence Force Academy • 2013 • 101
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A Message from the CommissionerADFA
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Chapter 1:Audit ApproachThe Report
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Chapter 1: Audit ApproachThe Audit
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Chapter 2: Summary of Audit Finding
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