Chapter 9: Accommod<strong>at</strong>ion and Supervision – Recommend<strong>at</strong>ions 19-2184The RSOs were given training on <strong>the</strong> role <strong>of</strong> an RSO, ‘safer communities’ and mental health first aid,among o<strong>the</strong>r areas. 23When <strong>the</strong> RSOs took up <strong>the</strong>ir roles in March 2012 <strong>the</strong>re was some disquiet about <strong>the</strong> initial scope<strong>of</strong> <strong>the</strong> duties – particularly <strong>the</strong> requirements to be on duty most nights – which contrasted with wh<strong>at</strong><strong>the</strong>y believed was expected when <strong>the</strong>y accepted <strong>the</strong>ir roles. 24 This disquiet was compounded <strong>the</strong> factth<strong>at</strong> <strong>the</strong> payment th<strong>at</strong> RSOs were expecting was not forthcoming, as ADFA grappled with <strong>the</strong> policyimplic<strong>at</strong>ions <strong>of</strong> paying RSOs.In l<strong>at</strong>e 2012, ADFA conducted an internal review <strong>of</strong> <strong>the</strong> RSO scheme. 25 Th<strong>at</strong> review did not find evidence<strong>of</strong> concerning systemic issues, but it did view <strong>the</strong> scheme as one with ‘significant potential to improve inits second year <strong>of</strong> implement<strong>at</strong>ion.’ To this end, it recommended:• developing and extending <strong>the</strong> training given to RSOs• reviewing duty st<strong>at</strong>ements to clarify issues such as after-hours contact requirements• placing more emphasis on RSOs roles as mentors, and allowing <strong>the</strong>m to be proactive withwelfare ra<strong>the</strong>r than reacting to incidents• having regular RSO meetings to discuss concerns, share experiences and increase learning• giving RSOs a second room for storage, and to be used as a meeting place for discussionswith undergradu<strong>at</strong>es.The review was circul<strong>at</strong>ed among ADFA’s senior leadership and commended by <strong>the</strong> COMDT. Therecommended review <strong>of</strong> duty st<strong>at</strong>ements has been completed, and o<strong>the</strong>r recommend<strong>at</strong>ions remainunder consider<strong>at</strong>ion. In 2013 RSOs are expected to be on duty three nights per week where <strong>the</strong>y are <strong>the</strong>sole RSO in a division, and five nights per week combined, when <strong>the</strong>y are part <strong>of</strong> a duo. 26A call for volunteers for <strong>the</strong> 2013 RSO scheme was made in October 2012, and 15 applic<strong>at</strong>ions werereceived. All were appointed as RSOs for 2013.Audit findingsADFA has established an RSO scheme, and is working to address outstanding deficiencies th<strong>at</strong> itidentified in <strong>the</strong> first year <strong>of</strong> <strong>the</strong> scheme’s oper<strong>at</strong>ion.The speed with which ADFA established <strong>the</strong> scheme, and <strong>the</strong> ongoing efforts it has made <strong>at</strong> improvingit, has been impressive. The RSO scheme is one <strong>of</strong> <strong>the</strong> most obvious and visible changes made <strong>at</strong> ADFAin <strong>the</strong> last year as a result <strong>of</strong> <strong>the</strong> <strong>Review</strong>, and in general it has been well received by undergradu<strong>at</strong>es andstaff.However, two major issues thre<strong>at</strong>ened <strong>the</strong> viability <strong>of</strong> <strong>the</strong> scheme in its infancy: funding and <strong>at</strong>traction.ADFA spent much <strong>of</strong> 2012 trying to secure an acceptable (from a <strong>Defence</strong> policy point <strong>of</strong> view) source <strong>of</strong>funding to pay RSOs. It was required to organise an interim solution for 2012. In March 2013, <strong>the</strong> Head<strong>of</strong> People Capability intervened to organise a policy solution. 27 This resolution will address wh<strong>at</strong> wasbecoming a major issue in <strong>the</strong> eyes <strong>of</strong> many undergradu<strong>at</strong>es.The second major issue facing <strong>the</strong> RSO scheme is <strong>at</strong>traction. ADFA has been unable to <strong>at</strong>tract <strong>the</strong>required number <strong>of</strong> applicants to staff <strong>the</strong> RSO scheme (let alone be selective about applicants) in 2012and 2013. In 2012 <strong>the</strong>re were 11 initial applicants (seven male, four female) all <strong>of</strong> whom were given RSOroles. During <strong>the</strong> year, one male RSO was removed from his post on account <strong>of</strong> difficulties in balancingo<strong>the</strong>r commitments with RSO responsibilities. 28 For 2013 <strong>the</strong>re were 15 RSO applicants (11 male, fourfemale) all <strong>of</strong> whom have been accepted. 29 Although this is an improvement on 2012, it remains below<strong>the</strong> requirement <strong>of</strong> 16 RSOs (and eight <strong>women</strong>) as outlined in <strong>the</strong> Recommend<strong>at</strong>ion. However <strong>the</strong> Auditagrees th<strong>at</strong> <strong>the</strong> quality <strong>of</strong> people taking on <strong>the</strong> RSO role is more important than artificially meeting <strong>the</strong>number required.
Given funding constraints and wh<strong>at</strong> is expected <strong>of</strong> RSOs, ADFA believes th<strong>at</strong> <strong>the</strong> role could only befilled by fourth year, honours or postgradu<strong>at</strong>e students. The <strong>Review</strong> was not prescriptive in this m<strong>at</strong>ter.This is a rel<strong>at</strong>ively shallow pool from which to draw applicants, and has contributed to <strong>the</strong> inability toadequ<strong>at</strong>ely staff <strong>the</strong> scheme in its first two years. While this shallow pool may be an ongoing issue,<strong>the</strong>re are areas th<strong>at</strong> ADFA could address to improve <strong>the</strong> pr<strong>of</strong>ile and <strong>at</strong>tractiveness <strong>of</strong> <strong>the</strong> scheme.For example, many current undergradu<strong>at</strong>es believe th<strong>at</strong> <strong>the</strong> 2012 RSOs had been tre<strong>at</strong>ed unfairly onaccount <strong>of</strong> issues surrounding pay and responsibilities, and <strong>the</strong> scheme was subsequently held in lowregard. 30 The resolution <strong>of</strong> issues surrounding remuner<strong>at</strong>ion and responsibilities, along with a gre<strong>at</strong>erunderstanding <strong>of</strong> <strong>the</strong> scheme’s aims and outcomes may help to address this.Rel<strong>at</strong>ed to <strong>the</strong> issue <strong>of</strong> <strong>at</strong>traction is <strong>the</strong> small number <strong>of</strong> female RSO applicants in both 2012 and2013 (four per year). ADFA’s internal review <strong>of</strong> <strong>the</strong> RSO scheme suggested th<strong>at</strong> a single RSO maymeet <strong>the</strong> intent <strong>of</strong> <strong>the</strong> Recommend<strong>at</strong>ion. While <strong>the</strong> RSO scheme was envisaged as support for allundergradu<strong>at</strong>es, it was also intended to provide a female point <strong>of</strong> contact and mentor for <strong>the</strong> minoritypopul<strong>at</strong>ion <strong>of</strong> <strong>women</strong> <strong>at</strong> ADFA. Having a single RSO will mean th<strong>at</strong> many <strong>women</strong> will miss out onthis, and <strong>the</strong> scheme will be poorer for it. Retaining two RSOs (one male, one female) per Divisionshould remain <strong>the</strong> goal, notwithstanding <strong>the</strong> fact th<strong>at</strong> this could be an ongoing challenge, particularly ifcontinuing to draw from <strong>the</strong> pool <strong>of</strong> honours or postgradu<strong>at</strong>e students.Recommend<strong>at</strong>ion 20 also suggested th<strong>at</strong> RSOs should have a direct line to <strong>the</strong> COMDT in case <strong>of</strong>serious issues, however no RSO made contact with <strong>the</strong> COMDT in 2012. 31 The Audit is aware th<strong>at</strong> anumber <strong>of</strong> serious incidents did occur throughout <strong>the</strong> year. Consider<strong>at</strong>ion should be given as to why nocontact was made, whe<strong>the</strong>r this is a problem with <strong>the</strong> scheme’s functioning, and whe<strong>the</strong>r developing <strong>the</strong>links between <strong>the</strong> COMDT and RSOs would improve outcomes and make <strong>the</strong> scheme more <strong>at</strong>tractive toprospective future applicants.Current staff and undergradu<strong>at</strong>es provided <strong>the</strong> Audit with a range <strong>of</strong> opinions about <strong>the</strong> RSO schemeand how it had been functioning.Many staff were <strong>of</strong> <strong>the</strong> belief th<strong>at</strong> <strong>the</strong> RSO scheme helped first year students acclim<strong>at</strong>ise to life <strong>at</strong> ADFA.One staff member saw RSOs as providing ‘a bit <strong>of</strong> stability and a support network [which is] almost oncall,’ 32 while ano<strong>the</strong>r said <strong>the</strong>y were a ‘safe person to express concerns, ideas, or to ask advice from,th<strong>at</strong> will have a better understanding <strong>of</strong> <strong>the</strong> system than <strong>the</strong>y <strong>the</strong>mselves have.’ 33 No staff were opposedto <strong>the</strong> concept, although some seemed to question its value: ‘If you don’t [get <strong>the</strong> right person] it’s notth<strong>at</strong> <strong>the</strong>y do anything bad, <strong>the</strong>y just don’t do anything <strong>at</strong> all.’ 34Undergradu<strong>at</strong>es had a similar range <strong>of</strong> opinions about <strong>the</strong> scheme. One first year said th<strong>at</strong> RSOs were‘pretty much <strong>the</strong> first person we speak to if <strong>the</strong>re are any issues regarding academics or things rel<strong>at</strong>edto ADFA, life in general’ 35 while a senior undergradu<strong>at</strong>e, who was not an RSO said th<strong>at</strong> ‘<strong>the</strong>y’ve been abig support to <strong>the</strong> first years and I think th<strong>at</strong>’s gre<strong>at</strong>’. 36 The 2013 YOFT Trainee <strong>Review</strong> contained <strong>the</strong>comment th<strong>at</strong>:The Residential Support Officer scheme is awesome! Our RSO [name removed] was like a bigbro<strong>the</strong>r to our division. His tips and knowledge were always helpful and he provides a really goodsupport system outside <strong>of</strong> <strong>the</strong> chain <strong>of</strong> command. 37However, a 2012 Year One student had a different opinion, saying th<strong>at</strong> <strong>the</strong>ir RSO was ‘awesomebut I don’t understand wh<strong>at</strong> <strong>the</strong> point is <strong>of</strong> him being <strong>the</strong>re.’ 38 Such differences, suggested oneundergradu<strong>at</strong>e, are sometimes on account <strong>of</strong> gender:‘you get two perspectives. The first one is generally from <strong>the</strong> guys and it’s yes, he’s a guy th<strong>at</strong>lives here, th<strong>at</strong>’s cool, I don’t see much <strong>of</strong> him, I have nothing to do with him. But some <strong>of</strong> <strong>the</strong>o<strong>the</strong>rs, like a girl th<strong>at</strong> I know, has actually used hers to report and she’s massively supportive <strong>of</strong>Audit Report: <strong>Review</strong> <strong>into</strong> <strong>the</strong> Tre<strong>at</strong>ment <strong>of</strong> Women <strong>at</strong> <strong>the</strong> <strong>Australian</strong> <strong>Defence</strong> <strong>Force</strong> Academy • 2013 • 85
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Review into the Treatmentof Women a
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Audit Report:Review into the Treatm
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ContentsA Message from the Commissi
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A Message from the CommissionerADFA
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Chapter 1:Audit ApproachThe Report
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Chapter 1: Audit ApproachThe Audit
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Chapter 2: Summary of Audit Finding
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Chapter 2: Summary of Audit Finding
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Chapter 2: Summary of Audit Finding
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Chapter 3: MethodologyQuantitative
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Chapter 4:Implementationof ReviewRe
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Organisational PressuresDefence is
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[My awareness is] pretty limited I
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Chapter 5:ADFA’s Role andPurposeR
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