Admin Guide - VoIP software provider

Sim distribution: all existing simcardsNot used postpaid: Some simcards may not receive calls for many days due to some misconfigurations. You may check this list occasionally tobe sure that all of your postpaid simcards are working.Active and not used: Working simcard without calls on itMonitor: simcards grouped on gsm channels. You may detect missing “holes” very easily by scrolling down this list. This listing is almost thesame as in the “Line Monitor” form.Field Explanations:ID: database unique identifierSIM ID: sim identification number (you can find this number written on the simcard)IMEI: unique gsm engine identifierMonitor: the status of the channel. The following values are defined:-unknown: you may have to reload-missing: no simcard detected-sim disabled: the “enabled” property of the simcard is set to false. No calls are routed to that simcard.-gw disabled: the “enabled” property of the gateway is set to false. No calls are routed to that gateway.-gw missing: no status from this gateway for more than 8 minutes-sim missing: no status from this simcard for more than 8 minutes-sim temp. disabled: the simcard “temporarily disabled” property is set to true. You must reenable the simcard to receive calls.-gw temp. disabled: the gateway “temporarily disabled” property is set to true. You must reenable the gateway to receive calls.-packet disabled: : the “enabled” property of the simpacket is set to false. No calls are routed to the members of that packet.-closed: the channel is in the “closed” status. Can be for simchange or maybe is in restart.-failovered: call quality has dropped below the predefined values, so the sim priority is lowered-cannot get credit: credit automation malfunction. There are simcards from which the operator may restrict the credit request if they haveno credit. Also you may need to check the packet settings related to the credit request. Check the logs too.-wrong statistics: wrong ASR or ACD in that channel in the current day-wrong ASR: the ASR is low in that channel in the current day-wrong ACL: the ACD is low in that channel in the current day-expired: the simcard has reached the predefined limits (you can configure this limits in the SIM Packets form)-low credit: not enough credit on this simcard. Check if you have enough chargecards and the credit automation is working correctly.-autodisabled: same as failovered-ready (in black): no calls have been routed in the last 10 minutes on that channel (but the simcard is working without problems)