Admin Guide - VoIP software provider

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-If you cannot connect with MManage, you can find a small program in the vclients directory named „serverrst” (usually at C:/Program Files/VCLIENTS/serverrst.exe-If these does‟nt work, then the server has a serious problem. Follow the failovering plan and call the administrator5.30. How to restart a GSM gateway-MManage-><strong>Admin</strong>istration->Server Console->Connect and send the „client,XXX” command, where XXX is the gateway name or ip address.When connected to the gateway, send the „pcrestart” command-if this does not work, then try to connect with remote desktop to the required gateway-if the gateway is unreachable, then the pc or the internet is down.5.31. How are the incoming calls from the gsm network handled?Depending from Gateway Configuration inccalls value.(0=drop,1=hold a little then drop,2=auto forward,3=forward to server as forwardnum,4=forward to number requested by dtmf)Check the Gateway Configuration for more details.5.32. Routing test calls to a dedicated gatewayset the calledpriority to the techprefix of the traffic sendercalledpriority: all calls with the specified techprefix will prioritize this gateway (but other techprefixes can go to this gateway also)testprefix: only the specified techprefix can go to that gateway (but the specified testprefix can go to other gateways also)so if you want a dedicated gateway for a techprefix, then you have to set the calledpriority and a testprefix tooexample:update tb_users set calledpriority = '987', testprefix = '987' where username = 'TESTGW'then all calls with techprefix 987 will go to TESTGW with high priorityin case when the TESTGW channels are not available, the calls can be routed to an other gateway5.33. How to disable PIN request on GSM gatewaysThe easy waySet up the pincode entry under the [gateway] or [phoneX] section with the valid pincode. The gateway service will remove the pincodesautomatically.The hard way1. Start GWTest and switch to the preffered channel/simpos
2. „login” with: AT+CPIN=xxxx (where xxxx is the original pin code)3. Disable pin code request with: AT+CLCK=”SC”,0,”xxxx” (where xxxx is the original pin code)4. in the next switch on, the sim will login to the gsm network automatically5.34. What are the minimal global settings that must be correct on servers?On the “Configuration” form select “Basic” settings and check at least the following values:LocalIP, LocalInternalIP, LocalDomain, currency, Routing, emergencydir, creditunit5.35. How to add a new traffic sender?In the “Users and Devices” form select Traffic Sender. Load the list and then hit the “New” button. Then you have the option to clone an alreadyexisting traffic sender. Set up the authorization correctly!5.36. How to add a new sip enduser?In the “Users and Devices” form select Endusers. Load the list and then hit the “New” button. Then you have the option to clone an alreadyexisting traffic sender. Set up the authorization correctly! Check the credit and prepaid/postpaid option!5.37. How to add a new Mizu <strong>VoIP</strong>-GSM gateway to the server?Mizu gateways will register automatically on the server. You may adjust the properties when the gateway is present. After that, you have to set upits sim channels correctly.5.38. How to add new simcards (sim packet)?Create a new packet in the “SIM Packets” form. Set up a meaningful name, specify if is postpaid or prepaid and walk through the other options(ownership, access list, recharging options, etc)5.39. How to add a new simcard?GSM channels will register automatically on the server. Then you have to set up its properties (to which packet it belongs, recharge options,owner, etc)5.40. How to set up basic routing?On the routing form add routing patterns to cover all possibilities (directions and times). Then you have to add your sim packets or other directionin desired priority order. Specify as many simpackets with the same priority as you can (so the server can do the routing too after the otherconditions. For example the quality.)
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4.6.9. New Simcard ................
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4.11.14. IVR ......................
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5.43. The conversation volume is to
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VersionMizuServer v4.2 Administrato
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1.2.1. Hosting‣ MS-SQL backend (E
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‣ RFC 3515 Refer Method‣ RFC 33
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‣ Video‣ Conference calls‣ T.
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-Desired-desired minute on packet-p
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VoIP-GSM hardware listing:VoIP-GSM
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‣ Can be used as virtual servers1
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2.1.1. SIP StackThe Mizu SIP stack
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SIM BankThe built-in simbank will a
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For more than 3 Gb set boot.ini: /3
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Firewall, prefix rules, BRS, etc12.
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3.5.3. Built-in database backupYou
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3.5.8. Disaster recoveryYou must al
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3.5.11. How to set up automated bac
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4. Administration4.1. MManage4.1.1.
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Almost all tasks are done by select
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4.2.1. Current CallsCurrently runni
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CDRC: call attempt countSL: speech
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-ASR: the number of successfully an
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The server will collect the reason
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4.2.11. LogsHere you can see the lo
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Signalout: audio signal strength re
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OpWaitTime (WaitTime): the time ela
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0:Calling card -isoperator set to 6
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50: admin60: general adminAddedBy:
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Direction3: prefix. users can have
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0 = received address and the addres
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For example if we set it to 5, than
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If the actual sip proxy require aut
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*SIP endusers are usually authentic
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Enabledprefixes: can be one prefix
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@fromip varchar(22), /*caller ip ad
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4.4.4. Prefix RulesYou can rewrite
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In Caller Prefix, you can place onl
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The routing is blocked if the follo
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Simcard priority (simple)Simcard mi
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Fields have the following meanings:
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statistics and if there is predefin
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For every simpacket you can restric
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Field descriptions:Title: the name
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4.5.2. Price ListOn the List tab yo
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Creditelapseunit: prepaid credits w
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-goodbye message4.5.7. The billing
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2=Proform3=Advance4=Invoice5= Credi
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All credit changes for prepaid user
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Plug 'n PayPRIGateProtxPSIGateRTWar
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‣ ivrbilling is 5: (server side i
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4.6.2. GatewaysUsed to configure yo
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Sim distribution: all existing simc
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LastDialedNum: the called party num
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Cannot Get Credit: automatic credit
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4.6.11. SIM BankIn the SIM Bank for
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callcenter finishvoice default file
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license MAXSL default license (will
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settings checkmaxnumlen max called
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settings filetransfertick fileserve
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settings peaktimeend peaktime setti
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SimPlatform enforcegwname accept on
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SIPSettings im_parentid used for in
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supervisor maxnocdrmin restart if n
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4.7.9. Phone NumbersNumbers allocat
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if 1 then the conversations (voice)
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volume in (sound device recorder fr
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eset the gw if we have fewer linesm
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outserverip=//keep connected to the
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how often can the watchdog restart
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Page 149 and 150: With the Campaign drop-down list yo
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Page 155 and 156: -Script answers: answer list. Depre
Page 157 and 158: Status texts can be configured in t
Page 159 and 160: Callnumbertype: 0=start with landli
Page 161 and 162: There are separate predictive threa
Page 163 and 164: Make sure to setup the callback num
Page 165 and 166: 4.9.14. KeywordsThe following contr
Page 168 and 169: 4.10.2. Manual CallSimple VoIP clie
Page 170 and 171: -as RFC2833SIP endpoints support th
Page 172 and 173: 3: stay in line with the old client
Page 174 and 175: If you uncheck the “Wait for play
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Page 178 and 179: -Play File: Please enter the destin
Page 180 and 181: Incoming SMS requests can be conver
Page 182 and 183: Content-Type: application/x-www-for
Page 184 and 185: Before to add any reseller in the s
Page 186 and 187: Introduction:Mizu servers can autom
Page 188 and 189: flyto=local/local/2/999999 //local
Page 190 and 191: 5. atarongk will forward the call t
Page 192 and 193: Setup routing to point to the upper
Page 194 and 195: if the backup server fails (the ser
Page 196 and 197: 5.18. Too low ASR1. Check disconnec
Page 200 and 201: 5.41. How to set up basic billing?O
Page 202 and 203: 5.51. Gateway and channels are inac
Page 204 and 205: The conversions are done based on t
Page 206 and 207: RTP: media channel protocolSIP: The
Page 208 and 209: 3. Setup Auto-SaveSelect the Progra
Page 210 and 211: When the software has no builtin an
Page 212 and 213: Dbbackupdir: database backup direct
Page 214 and 215: In the virtserver, the mainserver m
Page 216 and 217: 5.80. Server supervisorThe mserver
Page 218 and 219: Numbers are treated as “short”
Page 220 and 221: 5.88. CLI settings / A and B number
Page 222 and 223: Restricted Cone:A restricted cone N
Page 224 and 225: Turn on quickrtpTurn off forking (m
Page 226 and 227: (select id from tb_groups where nam
Page 228 and 229: 5.101. Reseller checklist-set the
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