Admin Guide - VoIP software provider

‣ quick filter field‣ Tools menu -> Filter‣ user type‣ the drop down list from the user form‣ listings initiated from other forms‣ groups‣ For more flexibility you might use direct SQL queries against the “tb_users” table.You can list the users with the following filters:-ActiveNow: gateways with received status in the last 5 minute or endusers active (register or invite received) in the last 3 hour-Active:-gateways with received status in the last 24 hour or when “mustbeactive” is set to 1-endusers active (register or invite received) in the last 24 hour-All Enabled: where the “Enabled” field is not 0-All: all users-New Users: users added in the last month-New Web Registrations: users added in the last month by the web registration form-Low Credits: will list users with credit lower than 3000The properities can be modified from one of the following pages:‣ Listing page (grid). All fields are listed here with add/delete/edit possibilities. The “monitor” field are updated based on current statistics and settings.‣ Edit operator: showed only for callcenter operators to set the agent related settings‣ Edit: the most important user settings are listed here‣ Functions: change class5 features from here‣ Billing: billing related options‣ Gateway configuration: only used for linked gateways‣ Show details: will list most of the important settings‣ Analyze: view user statisticsThe following fields are defined:ID: database id. Auto incrementType: user type (together with the “isoperator” field)0: enduser (usually a sip user). -isoperator field set to 2 (default)0: sub-enduser-isoperator set to 00: Operator (callcenter agent) -isoperator set to 1