Admin Guide - VoIP software provider

4.7. Other -MManage4.7.1. ConfigurationsGlobal system configurations.Basic configuration are vital for the system to run correctly.The following config settings are defined:Category Key DescriptionCallCenter allowdbcalls Allow calls from database in MAgentCallCenter allowmanualcalls Allow manual calls from MAgentCallCenter allowopcampchange Allow operators to change its campaign from MAgentCallCenter autoformname Type of AutoCall GUI to loadCallCenter callbackautorecall 1= schedule for recall if number is in campaignCallCenter callbackhandling handling incoming calls: 0=dropp allCallCenter callbackivr play special messgae (callback.wav) if no operator found or ring timeout expiredCallCenter callbacknumber A number for calls. For example the predective dialer will use this numberCallCenter callbackringtimeout ring timeout on callback (after than play ivr message if set) defrecallminCallCenter callbackroutenumber number to be dialed on incoming calls when callbackhandling is 1CallCenter CALLCENTERPORT callcenter tcp port number (for requesting new clients)CallCenter callmaxring max ring time in secCallCenter callmaxwait max worktime for operators between callsCallCenter callnumbertype Preference order of numbers (if more than one number exists for a client): 0=first try landlineCallCenter callretryival seconds to wait untill to redial the clientCallCenter ccorder client call order: 0=database id ordercallcenter defrecallmin recall data-time will be shown with the specified minute in MAgentCallCenter desireddropprate optimal percent of calls wich cannot be assigned to operators when in predective