Admin Guide - VoIP software provider

5.51. Gateway and channels are inactiveCheck if the gateway has internet connection.5.52. How calls are processed1. The SETUP or INVITE signal arrives from the traffic sender2. If the caller is not allowed by the firewall, the call will be silently dropped3. If the caller is blocked (e.g. DOS attack protection), then call will be silently dropped4. Caller authorization (by source IP address, username/password, techprefix, etc)5. Check the call parameters. If doesn‟t fit into the predefined limits, the call will be dropped (example: too long called number)6. Rewriting the called number if any Prefix Rule Match7. Normalizing the called number (validating call prefix)8. Searching for the best routing pattern9. Searching for best route direction (available channels, priority order, round-robin, LCR, BRS, failovers, rerouting. etc)10. Calculating the maximum speech length based on caller credit11. Checking class 5 features and other endpoint settings (media routing, early-start, etc)12. Initiating protocol conversion if needed13. Routing the call to destination14. Checking for call status, dropping if time exceed and other call monitoring tasks15. Collecting CDR records at the end of the call16. Calculating the prices of the call (realtime billing)5.53. How to set up holiday billingIn the price form in “Time Definitions” select the “Holiday” entrySet the priority higher in the Directions settings5.54. How to treat specific weekends as weekdaysSet up a new entry in the holidays form and don‟t set as holiday (uncheck the checkbox)5.55. How the different currencies are handled?Realtime price calculation in CDR records and the credit calculations for prepaid users are always done in the global currency (can be set up inconfiguration->currency)