Admin Guide - VoIP software provider

4.11.6. Call ForwardYou can enable the call forward feature by filling the following fields in the user configuration form:forwardonbusy: telnumber where we have to forward the calls when busyforwardonnoanswer: telnumber where we have to forward the calls when we have no answer or the called user is not onlineset the “noanswertime” value after your preferencesforwardalways: reroutingCall forwards are also supported by the “Moved” (code: 300-305) SIP message, so users can set the call forward in their phones (no need to change the“forwardalways” setting on the server)The server behavior can be controlled by the “canmove” global config option:0=not allowed1=forward the 3xx message 1 to the caller (default)2=callednumber change allowed (not safe, because pricing can change in different directions)3=domain change allowed (not safe, because pricing can change in different domains/directions)4=call routing again4.11.7. Call Transfer-The standard sip calltransfer protocol is supported (REFER, replaces methods) using the transfer button on sip phones, but because many sipdevices have problems with call-transfer, the DTMF mode transfer is supported. If the transfer fails, than the Cisco “Also” method is alsosupported for transfer failover.-Calls can be transferred by the following dtmf digits:*9*number# -> unattended transfer*8*number# -> transfer with consultation-You will hear a music if the calltransfer is in progress, or a failure notice if it failed.-After the transfer successfully begun (ringing to the new client), you have the following DTMF options:1: talk with the new called party when it is connected (not possible if already is connected),for example to discuss the purpose of the caller.When you hang-up, the caller and the new called party will be connected.You don‟t need to press 1 if you have started the transfer with consultation (*8*).2: disconnect the new called party and talk with the original caller (not possible if already transferred)for example you can redirect the caller to a new destination