Admin Guide - VoIP software provider

5.18. Too low ASR1. Check disconnect reasons for that direction2. Check if gateway audio is ok5.19. Too low ACL1. Check disconnect reasons for that direction5.20. SIM cards with low credit1. Check if you have chargecards for that simpacket2. Check charge fields in tb_sims (check if charging is enabled, lastchargetry date, etc)5.21. GSM Gateway not working1. Do the required settings for that box (pc config)2. Check logs3. Check if voipgsmgw and vclientsrv is enabled on the firewall4. Check if vclientsrv service is running5.22. GSM Gateway malfunctions1. Cannot open sound deviceRestart the pc. The usb sound devices will be remapped on pcrestart if allowed in inifile (check gw inifile and allow usbremap)2. Lines in routing statusEnable voipgsmgw and vclientsrv on the gw pc firewall3. No callsCheck gw,sim and packet priorityCheck the routing table4. Wrong statistics (ASR/ACL)Check disconnect reasonsCheck if simcard is not blocked by service provider5. Other problemsCheck statisticsCheck disconnect reasonsCheck gw, sim and packet priorities