Admin Guide - VoIP software provider

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ing timeout on callback (after than play ivr message if set)defrecallmin ring timeout on callback (after than play ivr message if set) defrecallmincallbackroutenumber:number to be dialed on incoming calls when callbackhandling is 1,3 or 4ivr_addmissingusers: -applicable on serverside ivr calls and in MAgent0=no -default1=add to client table2=add to campaign clientaddmissingusersto: -in wich campaign to add the incoming client0=add to the current campaign (default)other=add to the specified campaign (campaign id)Handlingincoming:0=not handled1=allow to search the current campaingn for the incomig number2=allow to search and edit the current campaingn for the incomig number3=allow to search the whole database for the incomig number4=allow to search and edit the whole database for the incomig number5=show scripts formHandlingincoming:0=not handled1=allowed2=show scripts formIncSearch0=no automatic search1=allow to search and edit the current campaingn for the incomig number2=allow to search the whole database for the incomig number3=allow to search and edit the whole database for the incomig numberIncoming campaigns:1. First you must define your phone numbers wich will handle the incoming campaign(s).2. If the server is a virtual server, you must setup your main server to route that numbers to the virtserver (See this caption for more details)3. You must add this numbers to your user list, and assign an IVR for them.4. For the IVR campaign set the “CampType” field to 2 and don‟t forget the ivr_addmissingusers and handlingincoming settings5. Create the MAgent script and GUI in the MManage.6. Assign some operators for the campaign(s).
4.9.14. KeywordsThe following controls can contain keywords:-script question-script answer-script enter condition-quota conditionTable name abverbiations:camp => tb_cccampaignsclient => tb_cclientcampaign => tb_ccampain_clientsscript => tb_ccscripts with answertextscriptcode => tb_ccscripts with codescriptquestions => tb_ccscriptsscriptanswers => tb_ccscript_answersquota(s) => tb_ccquotasThe following keywords are defined:-all database fields from tb_cclient, ccampain, tb_ccampain_clients, tb_ccscripts, tb_ccscript_answers and tb_ccquotas-[currentnumber] current called number-[callduration] call duration-[ringduration] ring duration-[callstarttime] begin time-[callcount] number of call attemts-[currdatetime], [currdate], [currname] current time/date/date-time-[currweekday], [curryear] weekday, year, month, min, etc-[bell] bell-[campaignname] campaign name-[opusername] operator username-[opname] operator name-quotacount-quotastatus-quotapercent-quotacompletedcount, completedcount-quotacompletedpercent, completedpercent
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4.6.9. New Simcard ................
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4.11.14. IVR ......................
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5.43. The conversation volume is to
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VersionMizuServer v4.2 Administrato
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1.2.1. Hosting‣ MS-SQL backend (E
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‣ RFC 3515 Refer Method‣ RFC 33
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‣ Video‣ Conference calls‣ T.
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-Desired-desired minute on packet-p
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VoIP-GSM hardware listing:VoIP-GSM
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‣ Can be used as virtual servers1
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2.1.1. SIP StackThe Mizu SIP stack
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SIM BankThe built-in simbank will a
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For more than 3 Gb set boot.ini: /3
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Firewall, prefix rules, BRS, etc12.
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3.5.3. Built-in database backupYou
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3.5.8. Disaster recoveryYou must al
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3.5.11. How to set up automated bac
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4. Administration4.1. MManage4.1.1.
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Almost all tasks are done by select
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4.2.1. Current CallsCurrently runni
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CDRC: call attempt countSL: speech
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-ASR: the number of successfully an
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The server will collect the reason
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4.2.11. LogsHere you can see the lo
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Signalout: audio signal strength re
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OpWaitTime (WaitTime): the time ela
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0:Calling card -isoperator set to 6
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50: admin60: general adminAddedBy:
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Direction3: prefix. users can have
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0 = received address and the addres
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For example if we set it to 5, than
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If the actual sip proxy require aut
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*SIP endusers are usually authentic
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Enabledprefixes: can be one prefix
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@fromip varchar(22), /*caller ip ad
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4.4.4. Prefix RulesYou can rewrite
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In Caller Prefix, you can place onl
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The routing is blocked if the follo
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Simcard priority (simple)Simcard mi
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Fields have the following meanings:
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statistics and if there is predefin
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For every simpacket you can restric
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Field descriptions:Title: the name
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4.5.2. Price ListOn the List tab yo
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Creditelapseunit: prepaid credits w
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-goodbye message4.5.7. The billing
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2=Proform3=Advance4=Invoice5= Credi
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All credit changes for prepaid user
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Plug 'n PayPRIGateProtxPSIGateRTWar
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‣ ivrbilling is 5: (server side i
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4.6.2. GatewaysUsed to configure yo
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Sim distribution: all existing simc
Page 113 and 114: LastDialedNum: the called party num
Page 115 and 116: Cannot Get Credit: automatic credit
Page 117 and 118: 4.6.11. SIM BankIn the SIM Bank for
Page 119 and 120: callcenter finishvoice default file
Page 121 and 122: license MAXSL default license (will
Page 123 and 124: settings checkmaxnumlen max called
Page 125 and 126: settings filetransfertick fileserve
Page 127 and 128: settings peaktimeend peaktime setti
Page 129 and 130: SimPlatform enforcegwname accept on
Page 131 and 132: SIPSettings im_parentid used for in
Page 133 and 134: supervisor maxnocdrmin restart if n
Page 135 and 136: 4.7.9. Phone NumbersNumbers allocat
Page 137 and 138: if 1 then the conversations (voice)
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Page 141 and 142: eset the gw if we have fewer linesm
Page 143 and 144: outserverip=//keep connected to the
Page 145 and 146: how often can the watchdog restart
Page 147 and 148: outing will decide the proper routi
Page 149 and 150: With the Campaign drop-down list yo
Page 151 and 152: -4: finised with voice-5: jump forw
Page 153 and 154: _The _ character automatically inse
Page 155 and 156: -Script answers: answer list. Depre
Page 157 and 158: Status texts can be configured in t
Page 159 and 160: Callnumbertype: 0=start with landli
Page 161 and 162: There are separate predictive threa
Page 163: Make sure to setup the callback num
Page 168 and 169: 4.10.2. Manual CallSimple VoIP clie
Page 170 and 171: -as RFC2833SIP endpoints support th
Page 172 and 173: 3: stay in line with the old client
Page 174 and 175: If you uncheck the “Wait for play
Page 176 and 177: IvrAction(EIvrActionType actiontype
Page 178 and 179: -Play File: Please enter the destin
Page 180 and 181: Incoming SMS requests can be conver
Page 182 and 183: Content-Type: application/x-www-for
Page 184 and 185: Before to add any reseller in the s
Page 186 and 187: Introduction:Mizu servers can autom
Page 188 and 189: flyto=local/local/2/999999 //local
Page 190 and 191: 5. atarongk will forward the call t
Page 192 and 193: Setup routing to point to the upper
Page 194 and 195: if the backup server fails (the ser
Page 196 and 197: 5.18. Too low ASR1. Check disconnec
Page 198 and 199: -If you cannot connect with MManage
Page 200 and 201: 5.41. How to set up basic billing?O
Page 202 and 203: 5.51. Gateway and channels are inac
Page 204 and 205: The conversions are done based on t
Page 206 and 207: RTP: media channel protocolSIP: The
Page 208 and 209: 3. Setup Auto-SaveSelect the Progra
Page 210 and 211: When the software has no builtin an
Page 212 and 213: Dbbackupdir: database backup direct
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In the virtserver, the mainserver m
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5.80. Server supervisorThe mserver
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Numbers are treated as “short”
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5.88. CLI settings / A and B number
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Restricted Cone:A restricted cone N
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Turn on quickrtpTurn off forking (m
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(select id from tb_groups where nam
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5.101. Reseller checklist-set the
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Admin Guide - VoIP software provider

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