Admin Guide - VoIP software provider

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4. Administration4.1. MManage4.1.1. OverviewAll administration tasks can be done using the MManage (MizuManage) client application. The main module is automatically installed with theserver installer, but you can also install it independently to any PC and manage your server remotely. Restricted administration is available alsofrom the web interface. During this guide you will meet very often the “global configuration” term. This is referring for the settings configurableusing the “Configurations” form (under the “Other” item). These settings are system global and are stored in the tb_settings database table (will bediscussed later)4.1.2. MManage InstallationThe MManage program group is shipped with all Mizu Hardware components. Occasionally you may visit our website to download the newerversions. The software is shipped as a standard windows install package. Requirements are:-Windows 2000/XP/Vista/Win7/2003/2008-At least 1024x768 screen resolution for better operation-You may need a headset for tescalls-Network connectionDouble click on the install exe and follow the instructions.During the install procedure the following modules and files will be copied:-MManage.exe –the main executable-VPC.exe –admin version-VSQLRouter service –for compressing and encrypting sql requests and answers-VoIP client programs (SIP and H323)-Adobe Acrobat Reader –optional (can be canceled during the install process)-Cute PDF Writer – pdf printer driver used for reports and invoice pdf creation -optional (can be canceled during the install process)-Utility programs: tariffcalc.exe, smtptest.exe, rptest.exe etc-Required dll files-Help files-Uninstall.exe-Other files (depending of your install package configuration, OS version, etc)
When properly installed, you are ready to login on your server(s) and/or your gateways. If you have a central server, all administration tasks can bedone connecting only to the server. If your gateways are running without a server, you must connect to each gateway separately for doingadministration tasks.The following values are required on login:App Server: server ip addressDB Server: database ip address (“default” can be used if the same as “App Server” address )DB: Application and database instance (because a single server can hold several virtual server)Username: login namePassword: login passwordUse encryption: encrypt and compress the server communication (requires the “vsqlrouter” service to run)4.1.3. MManage Framework
Page 6 and 7: 4.6.9. New Simcard ................
Page 8 and 9: 4.11.14. IVR ......................
Page 10 and 11: 5.43. The conversation volume is to
Page 12 and 13: VersionMizuServer v4.2 Administrato
Page 14 and 15: 1.2.1. Hosting‣ MS-SQL backend (E
Page 16 and 17: ‣ RFC 3515 Refer Method‣ RFC 33
Page 18 and 19: ‣ Video‣ Conference calls‣ T.
Page 20 and 21: -Desired-desired minute on packet-p
Page 22 and 23: VoIP-GSM hardware listing:VoIP-GSM
Page 24 and 25: ‣ Can be used as virtual servers1
Page 26 and 27: 2.1.1. SIP StackThe Mizu SIP stack
Page 28 and 29: SIM BankThe built-in simbank will a
Page 30 and 31: For more than 3 Gb set boot.ini: /3
Page 32 and 33: Firewall, prefix rules, BRS, etc12.
Page 34 and 35: 3.5.3. Built-in database backupYou
Page 36 and 37: 3.5.8. Disaster recoveryYou must al
Page 38 and 39: 3.5.11. How to set up automated bac
Page 43 and 44: Almost all tasks are done by select
Page 45 and 46: 4.2.1. Current CallsCurrently runni
Page 47 and 48: CDRC: call attempt countSL: speech
Page 49 and 50: -ASR: the number of successfully an
Page 51 and 52: The server will collect the reason
Page 53 and 54: 4.2.11. LogsHere you can see the lo
Page 55 and 56: Signalout: audio signal strength re
Page 57 and 58: OpWaitTime (WaitTime): the time ela
Page 59 and 60: 0:Calling card -isoperator set to 6
Page 61 and 62: 50: admin60: general adminAddedBy:
Page 63 and 64: Direction3: prefix. users can have
Page 65 and 66: 0 = received address and the addres
Page 67: For example if we set it to 5, than
Page 70 and 71: If the actual sip proxy require aut
Page 72 and 73: *SIP endusers are usually authentic
Page 74 and 75: Enabledprefixes: can be one prefix
Page 76 and 77: @fromip varchar(22), /*caller ip ad
Page 78 and 79: 4.4.4. Prefix RulesYou can rewrite
Page 80 and 81: In Caller Prefix, you can place onl
Page 82 and 83: The routing is blocked if the follo
Page 84 and 85: Simcard priority (simple)Simcard mi
Page 86 and 87: Fields have the following meanings:
Page 88 and 89: statistics and if there is predefin
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For every simpacket you can restric
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Field descriptions:Title: the name
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4.5.2. Price ListOn the List tab yo
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Creditelapseunit: prepaid credits w
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-goodbye message4.5.7. The billing
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2=Proform3=Advance4=Invoice5= Credi
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All credit changes for prepaid user
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Plug 'n PayPRIGateProtxPSIGateRTWar
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‣ ivrbilling is 5: (server side i
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4.6.2. GatewaysUsed to configure yo
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Sim distribution: all existing simc
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LastDialedNum: the called party num
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Cannot Get Credit: automatic credit
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4.6.11. SIM BankIn the SIM Bank for
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callcenter finishvoice default file
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license MAXSL default license (will
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settings checkmaxnumlen max called
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settings filetransfertick fileserve
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settings peaktimeend peaktime setti
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SimPlatform enforcegwname accept on
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SIPSettings im_parentid used for in
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supervisor maxnocdrmin restart if n
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4.7.9. Phone NumbersNumbers allocat
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if 1 then the conversations (voice)
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volume in (sound device recorder fr
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eset the gw if we have fewer linesm
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outserverip=//keep connected to the
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how often can the watchdog restart
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outing will decide the proper routi
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With the Campaign drop-down list yo
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-4: finised with voice-5: jump forw
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_The _ character automatically inse
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-Script answers: answer list. Depre
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Status texts can be configured in t
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Callnumbertype: 0=start with landli
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There are separate predictive threa
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Make sure to setup the callback num
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4.9.14. KeywordsThe following contr
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4.10.2. Manual CallSimple VoIP clie
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-as RFC2833SIP endpoints support th
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3: stay in line with the old client
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If you uncheck the “Wait for play
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IvrAction(EIvrActionType actiontype
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-Play File: Please enter the destin
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Incoming SMS requests can be conver
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Content-Type: application/x-www-for
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Before to add any reseller in the s
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Introduction:Mizu servers can autom
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flyto=local/local/2/999999 //local
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5. atarongk will forward the call t
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Setup routing to point to the upper
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if the backup server fails (the ser
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5.18. Too low ASR1. Check disconnec
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-If you cannot connect with MManage
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5.41. How to set up basic billing?O
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5.51. Gateway and channels are inac
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The conversions are done based on t
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RTP: media channel protocolSIP: The
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3. Setup Auto-SaveSelect the Progra
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When the software has no builtin an
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Dbbackupdir: database backup direct
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In the virtserver, the mainserver m
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5.80. Server supervisorThe mserver
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Numbers are treated as “short”
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5.88. CLI settings / A and B number
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Restricted Cone:A restricted cone N
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Turn on quickrtpTurn off forking (m
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(select id from tb_groups where nam
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5.101. Reseller checklist-set the
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Admin Guide - VoIP software provider

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