Admin Guide - VoIP software provider

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datainputtype: used to control the gui for the anwer-----SIMPLE-----TextNumberDateTimeDate-TimePhone NumberCheckBox-----LISTS-----CheckBoxListListBoxRadioGroupListDropDownListDropDownListFixed-----GRIDS-----RadioGridCheckGrid-----COMPLEX-----Custom GUIRun-----ACTIION-----ActionRecallActionRejectActionAccepttb_ccscript_answers: (used for answers)id: autoincrement PKquestionid: answer belongs to this questionordernum: display orderanswer: the answer textalias: will be stored as answer (usually the same as the „answer‟)actioncontext: can be used for storing reject reasons or for data imput field specificationfields: used grids to determine its columns. Values must be separated by comma „,‟ or semicolon „;‟jumpto: next presented question. possible values:-3: no jump-2: jumt to next question-1: finished
-4: finised with voice-5: jump forwardother: questionidendcode: the endcode for the last answer (with a valid code) will be stored for statistical reasons. if you specify more endcodes, the last endcodewill be stored in the database.entercondition: simlple sql clause. if the condition result is true, than will jump to question „onconditiontrue‟, othervise will jumpt to„onconditionfalse‟entercondition rules:1. any sql in the following format: select … (if return 0 than the result will be interpreted as false, othervise as true)2. simplified condition. can use the following keywords:prefixes:any database table name (tb_cclient, tb_ccampain_clients, etc)script (maps to scriptquestion.alias - scriptanswer.alias)client (maps to tb_cclient)cclient (maps to tb_ccampain_clients)campaign (maps to tb_cccampaigns)quotacount, quotapercent, completedcount, completedpercent, averagequotacompletitionsuffixes: script alias names or table fields nameoperators and functions: most of sql92 keywords will work (=, , 0) and (LOWER(client.name) = „john‟)2. quotacompletedpercent.quotaalias < 100see the keywords section for more details!onconditiontrue: if the entercondition result is true, than the next question will be the question with this order (ordernum)onconditionfalse: if the entercondition result is false, than the next question will be the question with this order (ordernum)Running external applications:set the datainputtype to “Run”specify application name and parameters in the “Command” field.keywords can be used as part of command.the following Parameters are defined (separe them with comma)-hide: will launch the application hided-wait: will wait for the application to terminate
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4.6.9. New Simcard ................
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4.11.14. IVR ......................
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5.43. The conversation volume is to
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VersionMizuServer v4.2 Administrato
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1.2.1. Hosting‣ MS-SQL backend (E
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‣ RFC 3515 Refer Method‣ RFC 33
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‣ Video‣ Conference calls‣ T.
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-Desired-desired minute on packet-p
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VoIP-GSM hardware listing:VoIP-GSM
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‣ Can be used as virtual servers1
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2.1.1. SIP StackThe Mizu SIP stack
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SIM BankThe built-in simbank will a
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For more than 3 Gb set boot.ini: /3
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Firewall, prefix rules, BRS, etc12.
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3.5.3. Built-in database backupYou
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3.5.8. Disaster recoveryYou must al
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3.5.11. How to set up automated bac
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4. Administration4.1. MManage4.1.1.
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Almost all tasks are done by select
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4.2.1. Current CallsCurrently runni
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CDRC: call attempt countSL: speech
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-ASR: the number of successfully an
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The server will collect the reason
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4.2.11. LogsHere you can see the lo
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Signalout: audio signal strength re
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OpWaitTime (WaitTime): the time ela
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0:Calling card -isoperator set to 6
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50: admin60: general adminAddedBy:
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Direction3: prefix. users can have
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0 = received address and the addres
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For example if we set it to 5, than
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If the actual sip proxy require aut
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*SIP endusers are usually authentic
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Enabledprefixes: can be one prefix
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@fromip varchar(22), /*caller ip ad
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4.4.4. Prefix RulesYou can rewrite
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In Caller Prefix, you can place onl
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The routing is blocked if the follo
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Simcard priority (simple)Simcard mi
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Fields have the following meanings:
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statistics and if there is predefin
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For every simpacket you can restric
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Field descriptions:Title: the name
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4.5.2. Price ListOn the List tab yo
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Creditelapseunit: prepaid credits w
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Page 103 and 104: All credit changes for prepaid user
Page 105 and 106: Plug 'n PayPRIGateProtxPSIGateRTWar
Page 107 and 108: ‣ ivrbilling is 5: (server side i
Page 109 and 110: 4.6.2. GatewaysUsed to configure yo
Page 111 and 112: Sim distribution: all existing simc
Page 113 and 114: LastDialedNum: the called party num
Page 115 and 116: Cannot Get Credit: automatic credit
Page 117 and 118: 4.6.11. SIM BankIn the SIM Bank for
Page 119 and 120: callcenter finishvoice default file
Page 121 and 122: license MAXSL default license (will
Page 123 and 124: settings checkmaxnumlen max called
Page 125 and 126: settings filetransfertick fileserve
Page 127 and 128: settings peaktimeend peaktime setti
Page 129 and 130: SimPlatform enforcegwname accept on
Page 131 and 132: SIPSettings im_parentid used for in
Page 133 and 134: supervisor maxnocdrmin restart if n
Page 135 and 136: 4.7.9. Phone NumbersNumbers allocat
Page 137 and 138: if 1 then the conversations (voice)
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Page 145 and 146: how often can the watchdog restart
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Page 149: With the Campaign drop-down list yo
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Page 155 and 156: -Script answers: answer list. Depre
Page 157 and 158: Status texts can be configured in t
Page 159 and 160: Callnumbertype: 0=start with landli
Page 161 and 162: There are separate predictive threa
Page 163 and 164: Make sure to setup the callback num
Page 165 and 166: 4.9.14. KeywordsThe following contr
Page 168 and 169: 4.10.2. Manual CallSimple VoIP clie
Page 170 and 171: -as RFC2833SIP endpoints support th
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Page 174 and 175: If you uncheck the “Wait for play
Page 176 and 177: IvrAction(EIvrActionType actiontype
Page 178 and 179: -Play File: Please enter the destin
Page 180 and 181: Incoming SMS requests can be conver
Page 182 and 183: Content-Type: application/x-www-for
Page 184 and 185: Before to add any reseller in the s
Page 186 and 187: Introduction:Mizu servers can autom
Page 188 and 189: flyto=local/local/2/999999 //local
Page 190 and 191: 5. atarongk will forward the call t
Page 192 and 193: Setup routing to point to the upper
Page 194 and 195: if the backup server fails (the ser
Page 196 and 197: 5.18. Too low ASR1. Check disconnec
Page 198 and 199: -If you cannot connect with MManage
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5.41. How to set up basic billing?O
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5.51. Gateway and channels are inac
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The conversions are done based on t
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RTP: media channel protocolSIP: The
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3. Setup Auto-SaveSelect the Progra
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When the software has no builtin an
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Dbbackupdir: database backup direct
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In the virtserver, the mainserver m
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5.80. Server supervisorThe mserver
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Numbers are treated as “short”
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5.88. CLI settings / A and B number
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Restricted Cone:A restricted cone N
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Turn on quickrtpTurn off forking (m
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(select id from tb_groups where nam
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5.101. Reseller checklist-set the
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