Admin Guide - VoIP software provider

Embedding controls in texts:Basic:Keyword embedded in square brackets [xxx] will be replaced with dynamically loaded data. (Label)Keyword embedded in brackets {xxx} will be editable (loaded and saved to/from edit control) (Edit)Advanced:You can define other controls by the following text rule:{ControlName|Width|BindValue|Item1|Item2,...}The following control types are defined: Edit,Memo,ComboBox,ComboBoxRo,CheckBox,RadioButton,Date,TimeExamples:{ComboBox|150| tb_ccampain_clients.faworiteos|Mac|Windows|Linux}{ComboBox|200|tb_cclient.phone_landline|elsooo|masodiiik|harmadiik}{Date|300|tb_cclient.recalldate}Controls that can contain keywords, can also contain simple select conditions.For example for list controls in the answer field a simple sql query can be specified wich can return one or two columns, wich will represent thelist items.If two columns are returned, the first should be a number (key).4.10. MAgentThe MAgent application is used by callcenter operators as a sip client and database frontend.4.10.1. LoginEnter server settings and authentication info here to login.The following values are required on login:App Server: server ip addressInstance: Application and database instance (because a single server can hold several virtual server)Data port: defaults to 1433 (or 2223 for older versions)Database username: the same for all agentsDatabase password: the same for all agentsUsername: agent usernamePassword: agent password