The SRA Symposium - College of Medicine

More documents

Recommendations

Info

Papers areas of responsibilities. The knowledge worker would receive an email with the contents of the question and a link to the actual web application that would carry them through the process. With the first person, they have options on how to handle the question which was very important to the overall level of using existing knowledge, acquiring new knowledge, and seeking new. The initial employee has the ability to answer the question first based on their areas of responsibility and they should know the answer. If this is true, they simply type in the answer and submit. The rules engine would acknowledge the fact that the employee knew the answer, store the answer in the knowledge repository, and forward the answer to the customer. On the other hand, if the employee should know the answer but cannot provide it, he/she will forward to someone who they may think know the answer or to the next person in the chain based on the weighted average of the there area of responsibilities. The next person in the chain goes through the same process until the customer’s question is answered. If a weighted average cannot be provided initially, the question would go to the Public Affairs Officer (PAO) who, based on their knowledge of associations, would forward the question to someone with the organization and the process would start all over. The expectations to be gained from this initiative was for the organization to measure the amount of knowledge each responsible person possessed, the understanding of the organization’s structure, and if employees had the right amount of training. As the question would flow through each stop, the measurement process would pick up the following: • The question was answered by the employee who should have known the answer • The question was answered by the employee who knew the answer but was not part of their area of responsibility • The question could not be answered by the employee even though it was their area of responsibility • The question could be answer by the employee nor was their area of responsibility The program ran into its second hurdle when it came to the PAO (a contractor in this case) who would forward the question to their associations. The other groups of employees refused to take a question from a contractor as they believed that they didn’t have to take orders from a contractor. This caused a huge problem and slowed down customer service. Furthermore, most employees saw this task as a tedious process because it interfered with their daily routines. They believed that it was the responsibility of the “web master” to answer these questions. Even though the web master was from a technical background it was obvious that customer service expectations were minimal throughout the organization. Because of the unexpected hurdles it was difficult to truly measure the organization’s level of knowledge, skill sets, and associations. From a technical stand point, it was truly believed that developing a flow-based architecture where employees’ daily interactions with web-based programs would not be disruptive but would make it very easy to successfully create a peer-to-peer knowledge work center. The unexpected hurdle was a culture that needs to be addressed from the very beginning. This is often the problem with most knowledge management programs and other technology driven programs. In many cases too, when programs don’t work, the technology is replaced assuming this will be the fix. Understanding how people think, interact, and work together is very crucial to the success of any program. What was found after the month long pilot that it was too hard for leadership to accept the fact that their organization did not want to share or participate. Leadership wanted to blame the technology and therefore demanded that the program be terminated. After this decision was made, a ripple affect occurred. Not addressing the culture caused every other program based on 272 2005 Symposium Proceedings Book
Papers web-based technology to never leave the ground. Thousands of dollars were spent on technology by other departments with the same results and to this day shelves are full of more software than knowledge. 2005 Symposium Proceedings Book 273
Page 1:
2005 Symposium Proceedings The SRA
Page 7:
Dear Colleagues and Friends, Octobe
Page 10 and 11:
Table of Contents Karen M. Wilson.
Page 13:
Poster Abstracts
Page 16 and 17:
Poster Abstracts Poster Abstract 20
Page 18 and 19:
Page 20 and 21:
Page 22 and 23:
Page 24 and 25:
Page 26 and 27:
Page 28 and 29:
Page 30 and 31:
Page 32 and 33:
Poster Abstracts Contributed Poster
Page 34 and 35:
Page 37:
Papers
Page 40 and 41:
Papers The principles of respect fo
Page 42 and 43:
Papers The narrative approach, on t
Page 44 and 45:
Papers References Agre, P., Campbel
Page 46 and 47:
Papers Potts, A., Grace, V., Gavey,
Page 48 and 49:
Papers Introduction Day by day soci
Page 50 and 51:
Papers Brent: Karl has been a great
Page 52 and 53:
Papers Karl: During my time at the
Page 54 and 55:
Papers Work Hard. Another very impo
Page 56 and 57:
Papers External Resource Acquisitio
Page 58 and 59:
Papers Generally speaking, fundrais
Page 60 and 61:
Papers Organizations and websites t
Page 62 and 63:
Papers Public HBCUs and smaller chu
Page 64 and 65:
Papers There are key databases avai
Page 66 and 67:
Papers 2. Basic Institutional Compo
Page 68 and 69:
Papers The Utility of Gender, Race,
Page 70 and 71:
Papers As a three hospital health c
Page 72 and 73:
Papers References Amdur, R., Banker
Page 74 and 75:
Papers • Dramatic Growth in Resea
Page 76 and 77:
Papers • Cross Unit Collaboration
Page 78 and 79:
Papers The Development, Implementat
Page 80 and 81:
Papers Background: IRBs in AMCs hav
Page 82 and 83:
Papers Institutional Quality Improv
Page 84 and 85:
Papers Institutional Audit Findings
Page 86 and 87:
Papers References: Burke, G.S. (200
Page 88 and 89:
Papers Table 1 Total Number of Prot
Page 90 and 91:
Papers Sunday, December 7, 2003. D
Page 92 and 93:
Papers Similarly, the OGE audit ind
Page 94 and 95:
Papers Changes to 5 C.F.R. §5501.1
Page 96 and 97:
Papers * * * However, § 5501.106(c
Page 98 and 99:
Papers 4. Conclusion The NIH Februa
Page 100 and 101:
Papers Within the context of a mana
Page 102 and 103:
Papers As illustrated (Figure 1) th
Page 104 and 105:
Papers Figure 3. Recommendation lev
Page 106 and 107:
Papers References Australian Vice-C
Page 108 and 109:
Papers The Problem and Its Statemen
Page 110 and 111:
Papers ated directly or indirectly
Page 112 and 113:
Papers Table 1: Survey Respondents
Page 114 and 115:
Papers Conclusions With the creatio
Page 116 and 117:
Papers APPENDIX 2 I. Research Admin
Page 118 and 119:
Papers facing patients being recrui
Page 120 and 121:
Papers Even if prospective subjects
Page 122 and 123:
Papers sponsors must have some idea
Page 124 and 125:
Papers 4) Heuristics: Since the con
Page 126 and 127:
Papers Hochhauser, M. Informed Cons
Page 128 and 129:
Papers How “readable” are conse
Page 130 and 131:
Papers of vowels per word, some on
Page 132 and 133:
Papers followed by 39 side effect b
Page 134 and 135:
Papers References Chall, J.S. & Dal
Page 136 and 137:
Papers Coping involves the effort t
Page 138 and 139:
Papers Conclusion Defense mechanism
Page 140 and 141:
Papers of Pennsylvania in 2000. In
Page 142 and 143:
Papers for board members, reviewing
Page 144 and 145:
Papers Focusing on “Development
Page 146 and 147:
Papers Figure 1: Total UB Internal
Page 148 and 149:
Papers Figure 3: Academic staff vie
Page 150 and 151:
Papers Respondents’ evaluations o
Page 152 and 153:
Papers 140 2005 Symposium Proceedin
Page 154 and 155:
Papers ing proposals, the greater t
Page 156 and 157:
Papers Abstract “Best Practices
Page 158 and 159:
Papers INSTITUTIONAL ERA PLANNING A
Page 160 and 161:
Papers process than an end product;
Page 162 and 163:
Papers realization of the benefits
Page 164 and 165:
Papers State and private institutio
Page 166 and 167:
Papers Institutions of higher educa
Page 168 and 169:
Papers Typically, all interactions
Page 170 and 171:
Papers Figure 2 There are nine pers
Page 172 and 173:
Papers Questions that can be discus
Page 174 and 175:
Papers Using the innovation success
Page 176 and 177:
Papers students in non-science subj
Page 178 and 179:
Papers For example, to address inno
Page 180 and 181:
Papers The second is the Botswana T
Page 182 and 183:
Papers manpower is not trained, and
Page 184 and 185:
Papers European and Federal Funding
Page 186 and 187:
Papers As the majority of US Univer
Page 188 and 189:
Papers Integrated Project Duration
Page 190 and 191:
Papers up to these terms (called
Page 192 and 193:
Papers Collective responsibility -
Page 194 and 195:
Papers • Revised implementation p
Page 196 and 197:
Papers Conclusion SRA is an interna
Page 198 and 199:
Papers Virgin Territory: The Role o
Page 200 and 201:
Papers and in which disciplines. Th
Page 202 and 203:
Papers a historically black univers
Page 204 and 205:
Papers Benefits of Working with Jun
Page 206 and 207:
Papers Human Subjects Research and
Page 208 and 209:
Papers observational and could do v
Page 210 and 211:
Papers ted on patients at l’Hopit
Page 212 and 213:
Papers The pastor of the Bergen hos
Page 214 and 215:
Papers it was at any rate an imposs
Page 216 and 217:
Papers The Environmental Protection
Page 218 and 219:
Papers of the restriction on the he
Page 220 and 221:
Papers Mentoring and Motivating: Br
Page 222 and 223:
Papers more importantly, individual
Page 224 and 225:
Papers with little or no cash outla
Page 226 and 227:
Papers better outcomes for areas th
Page 228 and 229:
Papers attention of the research of
Page 230 and 231:
Papers discussion of each prepropos
Page 232 and 233:
Papers Appendix A Sample Feedback N
Page 234 and 235: Papers Introduction Certification p
Page 236 and 237: Papers The list of certified resear
Page 238 and 239: Papers Research Question 2 What is
Page 240 and 241: Papers 8. Twenty-nine percent (29%)
Page 242 and 243: Papers individuals outside their or
Page 244 and 245: Papers References Bratton, B. & Hil
Page 246 and 247: Papers Never let your sense of mora
Page 248 and 249: Papers Lakoff (2002) describes inte
Page 250 and 251: Papers place blame at the feet of i
Page 252 and 253: Papers Lower, G. (2005, June 27). W
Page 254 and 255: Papers Institute of Ecosystem Studi
Page 256 and 257: Papers • Collaborative research p
Page 258 and 259: Papers How Administrators Can Help
Page 260 and 261: Papers How to Develop a Centralized
Page 262 and 263: Papers The current trend of selecti
Page 264 and 265: Papers References Kaiser Daily Heal
Page 266 and 267: Papers 254 2005 Symposium Proceedin
Page 268 and 269: Papers 256 2005 Symposium Proceedin
Page 270 and 271: Papers Evaluation of Strategies for
Page 272 and 273: Papers on research activity; manage
Page 274 and 275: Papers 4. Introduction of encourage
Page 276 and 277: Papers Table 1 Research Attitudes -
Page 278 and 279: Papers Constraints When staff were
Page 280 and 281: Papers Houston, D. & Studman, C.J.,
Page 282 and 283: Papers to look at the technologies
Page 287: Symposium Future Proposals
Page 290 and 291: Symposium Future Proposals Symposiu
Page 292 and 293: Symposium Future Proposals Symposiu
show all

The SRA Symposium - College of Medicine

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?