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Trade and investment<br />

1.1BN<br />

tourists travelled internationally in 2015<br />

Taleb<br />

Rifai<br />

39%<br />

of the global population could travel<br />

without a traditional visa in 2015<br />

Secretary General<br />

United Nations World<br />

Tourism Organization<br />

Taleb Rifai has been Secretary<br />

General of the United Nations<br />

World Tourism Organization<br />

since 2010 and was re-electedto<br />

serve a second four-year term<br />

starting in 2014. He has served as<br />

Assistant Director General of the<br />

International Labour Organization<br />

and held several ministerial<br />

positions in the Government<br />

of Jordan, including Minister<br />

of Planning and International<br />

Cooperation, Minister of<br />

Information, and Minister of<br />

Tourism and Antiquity. Previously,<br />

he was Director General of the<br />

Investment Promotion Corporation<br />

of Jordan.<br />

@UNWTO<br />

www.unwto.org<br />

→ however, it is significantly affected by<br />

crises and shocks that threaten the economy<br />

and social structures of affected destinations.<br />

It is essential that all stakeholders<br />

prioritise and promote measures to ensure<br />

safe and secure travel. To prevent and<br />

recover from possible crises, travel and<br />

tourism must be integrated into national<br />

emergency structures and procedures.<br />

Currently, this integration often happens<br />

only after a major incident has taken<br />

place, because tourism’s role is still<br />

underestimated in many regional and global<br />

safety and security agendas.<br />

The world faces a global challenge<br />

that can only be addressed through<br />

common efforts.<br />

We have before us an important<br />

opportunity to build effective coordination,<br />

information sharing and communication<br />

mechanisms between the tourism and<br />

security sectors. Countries, destinations,<br />

tourism and security administrations,<br />

businesses and academic institutions must<br />

all work more closely together, building<br />

on each other’s strengths and providing<br />

collective support to targeted countries’<br />

recovery efforts.<br />

Crises are often magnified or<br />

exacerbated by crises of perception,<br />

so a priority for the sector must be the<br />

creation of crisis management plans and<br />

protocols, including crisis communications<br />

strategies that encompass quick response,<br />

transparency and credibility, so that the<br />

impact of real events is swiftly minimised<br />

rather than magnified.<br />

We should never forget that enhancing<br />

security in the tourism sector can and<br />

should go hand in hand with making travel<br />

more seamless and friendly to consumers<br />

and hosts alike. Security challenges cannot<br />

deter us from advancing travel facilitation.<br />

On the contrary, they can prompt us to<br />

build upon the recent advances around the<br />

world in increasing the ease of travel, in<br />

terms of visa facilitation and connectivity.<br />

We all need to be vigilant and overcome<br />

the emerging trend of building new<br />

barriers to travel. In 2015, 39 per cent of the<br />

world’s population could travel without<br />

having to obtain a traditional visa prior to<br />

departure, compared to only 23 per cent<br />

in 2008. We cannot backpedal on this.<br />

Economic and national security is not a<br />

zero sum game.<br />

Intergration and coordination<br />

With this in mind I call upon the world’s<br />

leading economies to continue advancing<br />

the integration and coordination between<br />

tourism and security as a part of the<br />

global response to the safety and security<br />

challenge that the world faces.<br />

The World Tourism Organization stands<br />

ready to continue supporting countries<br />

in this endeavour. We will be leading the<br />

creation of a task force to make progress in<br />

global tourism and security discussions,<br />

aimed at ultimately creating a safety and<br />

security charter for the tourism sector.<br />

We must never allow the threats we face<br />

to stop us from travelling and experiencing<br />

the beauty of our planet and its people. <strong>G20</strong><br />

178 <strong>G20</strong> China: The Hangzhou Summit • September 2016 G7<strong>G20</strong>.com

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