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92 ● 201 Great Ideas for Your Small Business<br />

consultant, uses Facebook to promote her “In the Pink” salon <strong>and</strong> services<br />

by posting photos of herself <strong>and</strong> clients on her page.<br />

Social media works only if your customers use social media sites. If they<br />

embrace social media, you need a dynamic, integrated online presence. If<br />

they don’t, rethink your online marketing strategy.<br />

Twitter is great if you have time-sensitive information to share, such<br />

as when fresh cornbread is ready to be sold at your bakery. Posting your<br />

professional credentials <strong>and</strong> company contact information on LinkedIn is<br />

a great idea. The human resources department at Bloomberg LP found my<br />

23-year-old son, Evan, on LinkedIn. A self-described “visual journalist,”<br />

he posted his portfolio online. They were impressed by his work, set up a<br />

round of interviews, <strong>and</strong> offered him a terrific job as a designer at Bloomberg<br />

Businessweek.<br />

With all sorts of affordable tools <strong>and</strong> content platforms, there is no<br />

excuse for having a boring, static web site. In this chapter, you can learn<br />

how to take advantage of content management systems (CMSs). A CMS<br />

allows anyone who can read <strong>and</strong> write to upload <strong>and</strong> distribute content<br />

across multiple platforms in real time.<br />

My new site, www.201GreatIdeas.com, is powered by HubSpot.com.<br />

HubSpot provides inbound marketing applications designed to help<br />

prospects looking for a particular product or service find your company.<br />

Their technology generates leads <strong>and</strong> then converts those leads into qualified<br />

prospects.<br />

Business owners are taking advantage of all the fast <strong>and</strong> affordable,<br />

super-lightweight, shiny, <strong>and</strong> brightly colored computers. You can manage<br />

your digital life on a tablet, including an iPad or Dell Streak. I wrote<br />

this book on a sturdy <strong>and</strong> reliable Asus br<strong>and</strong> “Eee PC.” It has a full-size<br />

keyboard <strong>and</strong> a battery that lasts six hours. (At home, I hook it up to a<br />

Samsung 20-inch flat screen monitor.)<br />

All these new tech toys <strong>and</strong> tools can be overwhelming, but on the plus<br />

side, affordable technology levels the playing field, opening doors for small<br />

companies to compete with much bigger firms.<br />

But please don’t let technology rule or ruin your life. Even Mari Smith,<br />

one of the top experts on how to use Facebook for business, admits to<br />

having to “log off” once in a while. “I take periodic fasts <strong>and</strong> don’t touch<br />

technology for days,” she told me. “I ban the iPhone from my bedroom <strong>and</strong><br />

leave it in my office.”

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