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0816_TOEFL-Test-and-Score-Manual-1997

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Going Global ● 267<br />

More Thoughts on Doing<br />

Business in India<br />

• Learn how India’s Foreign Exchange Regulation Act affects financial<br />

transactions.<br />

• Find an accountant who is familiar with Indian accounting rules <strong>and</strong><br />

regulations.<br />

• Cultivate personal relationships. Bring American-made gifts that are<br />

not widely available in India.<br />

• Make sure your Indian business partner has a good reputation, as<br />

well as good contacts.<br />

• Learn as much as you can about the culture <strong>and</strong> what to expect<br />

before making travel plans.<br />

• Book hotel rooms in advance. Many, especially in major cities, are<br />

filled with foreign businesspeople.<br />

• Be on the lookout for torn or damaged bills. Many merchants won’t<br />

accept money with holes. (Banks staple the notes, <strong>and</strong> the staples<br />

often rip up the bills.)<br />

Offshoring <strong>and</strong><br />

Outsourcing in India<br />

Even if you don’t plan to sell products to India, you might consider<br />

hiring people there to conduct all sorts of operations. The outsourcing<br />

industry actually started in India <strong>and</strong> has grown to about $47 billion<br />

a year, capturing more than half of all offshore outsourcing.<br />

The United States <strong>and</strong> Europe are the largest customers for the<br />

Indian outsourcing industry. The United States accounts for 60 percent,<br />

<strong>and</strong> Europe 31 percent. Financial services companies represent 41 percent;<br />

high-tech/telecom, 20 percent; manufacturing, 17 percent; <strong>and</strong><br />

retail, 8 percent, according to federal government reports <strong>and</strong> Financial<br />

Express.com. In 2009, offshoring companies employed about 2.2 million<br />

people in India.<br />

India’s outsourcing industry is expected to surge nearly fivefold to<br />

$50 billion by 2012.

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