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14 ● 201 Great Ideas for Your Small Business<br />

on recommendations from its board, Swissötel began offering special<br />

services to women business travelers, including prime seats in hotel restaurants<br />

serving lighter, healthier spa-style cuisine. They extended health<br />

club hours to fit the women’s busy schedules.<br />

Susan Stautberg, a New York City consultant who helps companies<br />

create advisory boards, said Avis tried to make women feel more welcome<br />

by lowering sections of the check-out counters. In 2010, based on customer<br />

feedback, AvisBudget started offering the services of local drivers for an<br />

extra fee when you rent a car in certain cities. What a great idea that is,<br />

especially for people like me who hate to drive, especially in big cities where<br />

I don’t know my way around.<br />

So think about inviting some savvy experts <strong>and</strong> customers to provide<br />

invaluable advice to you <strong>and</strong> your staff.<br />

GREAT<br />

Move Your Business into an Incubator<br />

If you think incubators are just for babies <strong>and</strong> chicks,<br />

IDEA<br />

think again. Incubators offer entrepreneurs financing,<br />

real estate, mentoring, inspiration, encouragement, <strong>and</strong> a mix of compatible<br />

neighbors.<br />

There are about 1,500 business incubators in the United States <strong>and</strong><br />

thous<strong>and</strong>s more abroad, according to the National Business Incubation<br />

Association, in Athens, Ohio.<br />

Shapeways, an innovative company that provides rapid manufacturing<br />

or 3-D printing solutions to build low-cost product prototypes, began its<br />

life in an incubator in Eindhoven, Netherl<strong>and</strong>s. The company, founded in<br />

2007, was invited to participate in a “lifestyle incubator” operated by Royal<br />

Philips Electronics.<br />

Life in the incubator meant low-cost office space <strong>and</strong> free, weekly<br />

counseling sessions with one of the incubator’s managers, according to<br />

CEO Peter Weijmarshausen. The companies were all start-ups working on<br />

high-tech concepts. One company was developing a system to help patients<br />

manage their hospital stays. Another was perfecting an electronic gadget<br />

that tracked a person’s movement throughout the day.

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