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Marketing Strategies ● 155<br />

cards, vendor invoices, catalogs, <strong>and</strong> directories. Note names you see in<br />

magazine <strong>and</strong> newspaper articles <strong>and</strong> find those people, too.<br />

Business magazines such as Entrepreneur usually include contact information<br />

<strong>and</strong> web sites in their articles.<br />

There are many affordable programs that help you enter <strong>and</strong> keep track<br />

of the information. A database also lets you cross-reference <strong>and</strong> access<br />

information in various ways. Many people rely on Microsoft Outlook to<br />

keep track of contacts.<br />

More complex customer management programs can organize your daily<br />

appointments <strong>and</strong> remind you when to make calls. The biggest job is entering<br />

the data into the program. You can ask a staffer to do it or hire a temporary<br />

worker. Be sure you sort out the contacts <strong>and</strong> discard ones you don’t need.<br />

Also, figure out what information you want to appear in each field.<br />

And remember, your database has to be updated frequently. People move<br />

<strong>and</strong> change jobs all the time.<br />

Once your database is complete, use it. Check into sending out a<br />

monthly newsletter with Constant Contact or another online service.<br />

HubSpot.com also has an e-mail marketing program that we use. As part<br />

of its national book tour sponsorship, HubSpot also built <strong>and</strong> designed<br />

my site, so check it out: 201greatideas.com.<br />

GREAT<br />

Package Your Products for Success<br />

Provocative or practical, packaging your products well is<br />

IDEA<br />

critical to your success. Without great packaging, the best<br />

product in the world is destined to sit on the shelf or arrive in a zillion pieces.<br />

“A product properly packaged is half sold,” said Tara Abraham, one of<br />

the nation’s leading commercial packaging design experts. Abraham, who<br />

began her merch<strong>and</strong>ising career at Bath <strong>and</strong> Body Works, left her job 15<br />

years ago to open a small “pick <strong>and</strong> pack” operation.<br />

Today, Accel Inc., based in Lewis Center, Ohio, creates turnkey packaging<br />

solutions for big <strong>and</strong> small companies, including The Limited, Victoria’s<br />

Secret Beauty, <strong>and</strong> Bath <strong>and</strong> Body Works. Accel posted annual revenues<br />

in excess of $20 million in 2010. It operates out of a 580,000-square-foot<br />

facility. From July to January, during the pre-holiday <strong>and</strong> busy holiday gift<br />

season, the staff exp<strong>and</strong>s from 260 to 1,100.

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