314 ● Index Reactor Design Studio, 153–154 Real estate: business revitalization zones, 32–34 fi n d i n go ffi ce space, 82–84 growth, factoring in, 85 hiring a broker, 84–85 sharing space, 85 in store, for advertising, 146 subletting, 84 Reality Check (Kawasaki), 179 Rebr<strong>and</strong>ing, 6, 20, 30–31. See also Br<strong>and</strong>ing Recession, 184, 185, 252. See also Great Recession Record keeping, 36–37, 50 Recycling/recycled products. See Green ideas Referral network, 160–161 Reich, Julia, 156 Reinvent your business, 5–7 Relax the Back, 11 Remodeling, 30–31 Reporters, contacting, 170, 174 Research <strong>and</strong> development (R&D), 115, 132 Restaurants: consultant, 29–31 dining habits <strong>and</strong>, 30 entertainment in, 31 meeting in, 22 menu item changes, 7 tips for owners, 31 Retailers, 165–166. See also Mall space Retail merch<strong>and</strong>ising units (RMUs), 137–138 Retainer/deposit, 66 Retirement savings, 63–64, 67, 68–69 Retreat, company, 16–17 Rice, Lenore, 121–123 Righter, Grover, 223 Ring Central, 104, 109 RMUs. See Retail merch<strong>and</strong>ising units (RMUs) Roach, Michael, 8, 9 RocketLawyer.com, 82, 109 Roetheli, Joe, 60–61 Rolling Stone, 115–116 Rollover transactions, 63–64 Rosati, Fabio, 224–225 Rosenberg, Ivan, 240–241 Roundhouse Products, 129 Royal Philips Electronics, 14 Rubbert, Ruedger, 89 Rusinko, Sean, 106 Russia, 268–269 Safe workplace: CPR training, 77 disaster recovery plan, 36–37 ergonomics/injury prevention, 19–20 green ideas, 17–19 Sales. See also Mall space after-sale details, 168 dealer network, 152–153 online, 112–113 pitching products, 116 Salespeople, 167–168 SBA. See Small Business Administration (SBA) SBDC, 27 SBTV.com (Small Business Television), 51, 88, 240 Schimel, Barry, 41–42, 66 Schulz, Diana, 124 SCORE. See Service Corps of Retired Executives (SCORE) Seafood/shellfish processing, 125–126 Search engine optimization (SEO), 105, 106–107 Seasonal Solutions, 55–56 Seibert, Mara, 121–123 Seid, Michael, 58 Seid, Syndi, 271, 273–274 Selling your business: acquisition <strong>and</strong>, 90 due diligence, 89 to industry giant, 88–90 leveraged buyout, 87 tips for sellers, 88 Send Out Cards, 148–150, 255 Seniors, hiring talented, 201–202 Sensitivity analysis, 50 SEO. See Search engine optimization (SEO) SEP-IRA. See Simplified employee pension plan– individual retirement account (SEP-IRA) September 11, 2001 terrorist attacks, 190–191 Service Corps of Retired Executives (SCORE), 27, 191, 238 Sexual harassment policy, 221–222 Shackleton, Charles, 287 Shapeways, 14–16, 116 Sharp, Seena, 179–180 Sherman, Howard, 46, 47, 129 Sher-Mar Corp., 207 Shields, Kent, 148, 150 Shoemaker, Kim, 223 Shoji Living, 8 Shop’n Chek Inc., 247 Shopping mall cart. See Mall space Signage, 162–163 Simplified employee pension plan–individual retirement account (SEP-IRA), 67 Skeie, Peter, 204–206 Sky, 185 Skype, 96–97 Small <strong>and</strong> medium enterprise (SME), 132 SmallBizDaily.com, 113 Small Business Administration (SBA), 23, 65, 79, 186, 259 Small Business Development Center (SBDC), 27 Small Business TV, 39 Small Wonders Organic Farm, 151 Smart Inventions Inc., 163–165
Index ● 315 Smartphones, 91, 102, 188, 230, 248 Smart technology, 102. See also specific technology SME. See Small <strong>and</strong> medium enterprise (SME) Smedley, Ralph C., 237 Smith, Kennedy, 32 Smith, Mari, 92, 95–96, 97 Smith, Michael, 6 Social marketing discount platforms, 159 Social media: Facebook (see Facebook) indexed/integrated, 93, 107 LinkedIn, 51, 92, 95, 254 in marketing strategy, 141, 144, 174–175, 203 Twitter (see Twitter) Soderbergh, Christine, 173–174 Software disaster recovery plan, 36–37 Sony, 129, 132 “Sourcing Lady, The,” 269–270 Southwest Airlines, 275–276 Souza, Kim, 33, 34 Speaking professionally, 141 Specialty food business, 184–185 Spokesperson, 168–169 Springboard Enterprises, 283–284 Start-ups, 14 Stautberg, Susan, 14 Stein, Ron, 142, 280 Strategic partner, 53–55 Stress reduction, 239–240 Subletting space, 84 Succeeding in Small Business: The 101 Toughest Problems <strong>and</strong> How to Solve Them (Applegate), 2, 40 Sullivan, Maura, 244, 245 Super Chilly Farm, 151 SuperPages phone app, 188 Survey Monkey, 93, 101 Swissötel, 13–14 TAB. See The Alternative Board (TAB) Taggares, Kathy, 13, 127–128, 180 Talent, 278. See also Freelance talent Tarnofsky, Dawn, 198 Tashi, Kesang, 261–263 Tate, Karen, 175 Tatem, Glenn, 156 Taxes: accountant, 51, 52–53 economic development incentives, 79 estimated payments, 40 retirement fund withdrawals, 64 rollover transactions, 63 Taylor, Lisa, 138–139 Technology. See also specific technology cameras/camcorders, 103 checkup, 101 computers, 102 leveraging, 283–284 smart, 102 transfer of, 132–133 Teenagers, hiring, 202–203 Telecommuting/transportation, 19, 209 Teleconferences, 97–99 Telemarketers, 167 Telephones. See also Smartphones cloud-based services, 93, 103–104 femtocell/phone reception, 102 marketing to callers on hold, 147–148 mobile phone apps, 230 office space sharing <strong>and</strong>, 85 service outage insurance, 69–70 “Telephone Doctor,” 248 time management <strong>and</strong>, 227 toll-free numbers, 182–183 unsolicited calls, 167 voice mail, 99–100 working the phones, 22–23 Yellow Pages <strong>and</strong>, 188–189 Temporary “pop-up” stores, 24 Temporary staffing companies, 215–216, 222–223 “Temporary tenants,” 137 Texas Women’s Venture Fund, 43 Thankachan, Gladys, 135 The Alternative Board (TAB), 25 Think BIG, 189–192 3-D printing solutions, 14–16, 116 3-D software, 126–127 Tilley, Mike, 63, 64 Time/personal management: beating deadlines, 232–233 generally, 227–228 getting organized, 228–230 happy face, putting on, 240–241 hour a day for thinking, 233 “in” <strong>and</strong> “out” days, 231–232 mentors, 237–239 personal information officer (PIO), 231 public speaking, 236–237 stress reduction, 239–240 telling the truth, 235–236 work hard/play harder, 234–235 Toastmasters International, 236–237 Tolchin, Edie, 269–271 Toll-free numbers, 182–183 Tom Peters Group, 282 Tonic Sol-fa, LLC, 24 Torres, Roy, 207, 208 Tourzia, Reza, 123 Town Sports International (TSI), 54 Toxic work atmosphere, 3–5 “Trade dollars,” 59 TradeFirst.com, 60 Trade shows, 78, 177–178, 180 Training, 35–36, 111–112, 196, 217 Trainor, Ed, 54
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Additional Praise for 201 Great Ide
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Since 1996, Bloomberg Press has pub
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Copyright © 2011 by Jane Applegate
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Contents Introduction xvii CHAPTER
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Contents ● xi 58. Hire a Savvy Re
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Contents ● xiii 116. Publish a Ne
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Contents ● xv 174. Hire a Mystery
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Introduction In the absence of disc
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Introduction ● xix Three years la
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Money Matters Entrepreneurs are obs
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Money Matters ● 41 current busine
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People People can make your life ma
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