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58 ● 201 Great Ideas for Your Small Business<br />

That was the lightbulb moment for Andy <strong>and</strong> Rammy. “We thought,<br />

there’s got to be a better way to offer enrichment programs for kids zero to<br />

five,” recalled Harwood.<br />

A believer in extensive market research, Harwood visited most of<br />

the 60 places on the Upper East Side of New York City that offered early<br />

childhood activities. The partners quickly recognized a need to create<br />

something wonderful for parents <strong>and</strong> kids up to five years old. Their business<br />

plan called for bright, well-designed centers with classrooms, perhaps<br />

a café, <strong>and</strong> a retail store. Some locations would also feature indoor playgrounds,<br />

a space for birthday parties, <strong>and</strong> a kids’ hair salon with plasma<br />

screen TVs.<br />

“We wanted to create a place that people would feel comfortable visiting<br />

with their kids,” said Harwood. “The Upper East Side is unique, <strong>and</strong><br />

those families deserve the best quality <strong>and</strong> cleanliness.”<br />

To launch Kidville, they tapped their own funds <strong>and</strong> attracted some<br />

very high-profile investors, including the Tisch family <strong>and</strong> tennis star<br />

Andre Agassi, who was a new father at the time.<br />

“It is a privilege to be in this business,” said Harwood. The company<br />

owns five locations in New York City. There are Kidville locations opening<br />

up around the world, including in Cairo; <strong>and</strong> Dubai. (A former customer<br />

bought the right to open several in Dubai <strong>and</strong> nearby countries.) It costs<br />

about $50,000 to buy the franchise <strong>and</strong> several hundred thous<strong>and</strong> dollars<br />

to build the facility, depending on the size <strong>and</strong> location. Franchisees also<br />

pay a percentage of sales to the parent company.<br />

To make sure they did everything right, they hired renowned franchise<br />

consultant Michael Seid, who also sits on the company’s board.<br />

Harwood, who earned his MBA at the Stern Business School, said he<br />

loves his job because he gets to see his preschool age kids, Cameron <strong>and</strong><br />

X<strong>and</strong>er, almost every day.<br />

If you think you have a successful <strong>and</strong> easy-to-teach business concept,<br />

here are some questions to ask yourself:<br />

1. Does my concept work well?<br />

2. Can I create a network of owners versus hiring general managers? “If<br />

you don’t have the right partners, it can make or break your concept,”<br />

said Harwood.<br />

3. Do you love what you do?

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