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BC NA December 2020

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COMMUNITY HEALTH NETWORK<br />

Community Health Network<br />

(CHNw) provides convenient<br />

access to exceptional healthcare<br />

services, driving innovation<br />

through data and analytics<br />

140<br />

C<br />

ommunity Health Network, headquartered<br />

in Indianapolis, can truly call itself a<br />

leader in healthcare services. Their Chief<br />

Analytics Officer, Patrick McGill, MD tells us they<br />

have one of the highest physician engagement<br />

scores in the region, and their patient satisfaction<br />

scores also rank amongst the top.<br />

Another key aspect that sets them apart from<br />

other healthcare providers is their strategic focus<br />

on data analytics. Whereas many healthcare<br />

organisations are lagging in this area, McGill says<br />

they believe this is the pathway to future success.<br />

McGill first came to work here as a family doctor<br />

around 10 years ago. When the organisation<br />

installed Epic as their electronic medical record<br />

(EMR), he was asked to work on some of its optimization.<br />

This led to a series of roles including<br />

Medical Director of Physician Informatics, leading<br />

training and strategic initiatives around Epic; Senior<br />

VP for Clinical Strategy, and two years ago he<br />

stepped into the position of Chief Analytics Officer.<br />

DECEMBER <strong>2020</strong>

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