BC NA December 2020
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“We have developed<br />
a new mobile point<br />
of sale application<br />
called Mobile Pro.<br />
In the recent climate,<br />
this application has<br />
been vital to adhering<br />
to social distancing<br />
guidelines”<br />
—<br />
Sean Kramer,<br />
Chief Information Officer (CIO),<br />
SiteOne Landscape Supply<br />
launching a vendor portal. The aim<br />
of these initiatives is to increase the<br />
efficiency and transparency of doing<br />
business with SiteOne.”<br />
When working to drive such innovation<br />
and transformation in an<br />
organization, Kramer explains the<br />
importance of having the right culture<br />
in order to be successful.<br />
“It’s very important,” he states. “The<br />
team of leaders that we have bring<br />
experience implementing these types<br />
of new solutions from their experience<br />
in other organizations and know<br />
the potential pitfalls and successes. I<br />
believe that the culture they bring<br />
to our company has been critical for<br />
us to support our growing business.<br />
My leadership team consistently goes<br />
above and beyond.”<br />
Historically, Kramer highlights<br />
that technology is starting to take<br />
a foothold in the landscape industry.<br />
“We see more and more customers<br />
use technology to run their business<br />
and SiteOne is working to offer a<br />
constantly improving customer experience.<br />
Technology is at the core of that.<br />
In the last few years we have seen<br />
technology usage from our customers<br />
179<br />
businesschief.com
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