BC NA December 2020

“Protective Insurance will continue to invest in
other tools that can make our employees’ lives
more comfortable when working remotely”
—
Jeremy Johnson,
CEO, Protective Insurance
and empowered to succeed. “I think
we’re going to be in this environment
for quite a lot longer. Therefore,
Protective Insurance will continue to
invest in other tools that can make our
employees’ lives more comfortable
when working remotely.”
To further develop this tech familiarity
among its staff, Protective Insurance
hosted a ‘virtual’ fair on relevant
tech-based subjects. Presented
to employees by employees, the
company hopes to augment its transformation
through learning and
communication to highlight the importance
of change. “Employees can go
through the many modules that make
up the Technology Transformation
Fair and learn, for example, what the
cloud or a data lake is, and why and
how that matters to us,” Johnson
explains. “I’m fully confident that 100%
of our employees will take the time to
look at the modules that are of most
interest to them.” Educating staff is
an important part of his ‘embracing
the art of the possible’ concept, and,
as data analytics continues to play
an important role in insurance’s digital
transformation, knowing how to
extract results will be critical. “You
build all this infrastructure and you
gain the ability to look at the data, but
how do you get the right minds to ask
the right questions?” Johnson asks.
“What are the questions that will allow
us to get a game changing advantage?
I think there’s a colossal amount
of momentum behind unlocking the
value of data.”
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businesschief.com