BC NA December 2020

SITEONE
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Kramer adds that when it comes to
digital innovation and transformation,
“it’s about how we can use technology
to achieve this. We have developed a
new application called Mobile Pro – a
mobile point of sale – with our partner
Stratix. Recently, this application
has been vital in maintaining social
distancing. Customers work with our
associates to place their orders via
Mobile Pro and wait in their vehicle for
an associate to bring them their order.”
Kramer adds that when it comes to
digital innovation and transformation,
“it’s about how we can use technology
to achieve this. We have developed a
new mobile point of sale application
with our partner Stratix. Recently, this
application has been vital in maintaining
social distancing. With our new
mobile point of sale, customers arrive
at our branches and our associates
can greet them as they pull up. Our
SiteOne associates can open an order
on this system, adding the products
they need, pull the order and send the
customer on their way to the job. It’s
done safely and efficiently.”
While this application has been a
vital tool for the company, Kramer
explains that the company still has
plans to improve it further. “While
the application has several enhancements
planned for future use, it has
played a vital role in keeping our associates
safe,” he says.
In addition to mobile point of sale,
the company also has plans in the
pipeline for siteone.com. Kramer
says they will look to continue to
evolve and develop the system to
make it easier to search for products
and place an order online, as well as
develop a recommendation engine
DECEMBER 2020