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BC NA December 2020

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HUMAN CAPITAL<br />

As AI continues to prove<br />

its value across multiple<br />

sectors and business<br />

function, Business Chief<br />

looks at how the tech is<br />

reinventing HR operations<br />

48<br />

E<br />

xpected to be the most significant<br />

business advantage in the future<br />

by 72% of executives, artificial<br />

intelligence (AI) is predicted to be incorporated<br />

into 47% of organisations’ HR<br />

functions by 2022.<br />

While it is feared that employment rates<br />

will drop as the use of intelligent technologies<br />

rises, when speaking with Business<br />

Chief in October, Arun Shenoy, SVP Global<br />

Sales and Marketing at Serverfarm reflected<br />

on the best way to deploy technology,<br />

software and hardware tools. “Most organisations<br />

find this challenging because they<br />

are only solving one part of the problem – the<br />

technology. Simply buying and deploying<br />

a platform isn’t enough; you have to change<br />

and refine the processes and ensure that you<br />

have the right people,” commented Shenoy.<br />

DECEMBER <strong>2020</strong>

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