BC NA December 2020

T5
CRISIS MANAGEMENT TEAM
192
“COVID-19 is a challenge for all of us
but we got up to speed as quickly as
we could,” says T5’s President &
CEO Pete Marin. “Right out of the
gate, we were ahead of it with extra
safety protocols instituted across
our sites. We were one of the early
adopters of testing and, with the
use of smartphone cameras that
read a barcode, our staff must complete
a questionnaire each day
before they are cleared to enter a
site. Communication is key - that
simple approach, along with best
practice when it comes to PPE and
social distancing, has limited the
spread of COVID-19 at our sites. I’m
very proud of how we’re tackling
this but we’re not out of the woods
yet. Our view is that we’re going to
be managing and living with
COVID-19 for the next year or two,
so we need to make sure we take
care of our people first. People first
and then we’ll grow the business
and keep moving forward.”
Mission critical facilities rely on
highly specific processes to ensure
seamless IT deployment and migration,
low redundancy and secure
connectivity - much of which is handled
by on-site IT or remote hands
staff. An industry leader in critical
facility management, T5 formed a
cross-functional Crisis Management
Team to further support its customers
with expanded emergency
action and business continuity
plans to make sure “the lights never
go out” as they navigate a global
pandemic. By keeping many of its
staff on the ground and avoiding
the implications of an IT-less facility
T5 has been able to continue performing
preventative maintenance
and server updates to mitigate the
risk of downtime and outages while
guaranteeing uptime and continuous
availability.
DECEMBER 2020