BC NA December 2020

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embracing AI tools to attract diverse
talent and to enhance and personalise
recruitment. In an IBM HR
executive survey, the company
identified that more than half of
high performing companies are
using AI to identify behavioral skills
to build diverse and adaptable teams.
Currently, “High performing organisations
are leveraging AI across talent
acquisition at a rate of 6 times more
than all other companies.” During the
pandemic, IBM saw its clients rely
heavily on AI enabled HR applications
such as chatbots and skill building
recommendation platforms. “These
technologies enable organisations
to free up HR leaders’ time for more
meaningful work. C-Suite leaders
surveyed expect to see nearly
tenfold growth with regard to automating
HR processes between 2018
and 2022,” comments Britt. However,
while the rate of adoption has
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