BC NA December 2020

Protective Insurance
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a lot more work to do in order to seize
that massive data opportunity, but we
have a great foundation, momentum
and a vision.
For Johnson, this interest in the
possibilities of data analysis goes
back to one of his former bosses, who
instilled in him a passion for ‘the art of
the possible’ – a spirit of inquisitiveness
and innovation that isn’t afraid to challenge
the status quo or explore new
directions. “Unless you’re prepared
to ask really intriguing questions,
the data just exists in a vacuum,” he
states. Facilitating this approach
meant a new, tech-driven transformation
of Protective Insurance was
necessary as, like many companies
with decades of experience in the
market, the business was rife with
non-integrated legacy systems. “The
linchpins were moving to the cloud
using Microsoft Azure to build a ‘data
lake’ and embracing an analytics-first
commercial auto underwriting platform
built for us by TSIQ. We have a
partnership with a company called
Roots Automation, who’ve provided
us with self-learning digital bots, and
we have a great partner in Majesco
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