BC NA December 2020

FOREWORD
2020
– a year like no other.
As we enter into the
final month of 2020, our cover features
Michael Kanaan Director of Operations,
U.S. Air Force and MIT Artificial Intelligence
Accelerator, on its mission to use AI to
increase capabilities while addressing
societal demands. “Our efforts stretch
across three main lines [...] It’s all about
making AI real for our workforce,”
comments Kanaan.
With AI continuing to prove its value
across multiple sectors and business
functions, Andi Britt, Senior Partner at IBM
Talent & Transformation, IBM Services
Europe and Chris Huff, CSO at Kofax,
take a look at the innovative technology
from a HR perspective and the ways in
which it is reinventing processes.
Other leaders featured include Charlotte
Bancilhon, Associate Director, BSR on the
importance of shared value and trust to
drive effective stakeholder engagement,
and the impact of COVID-19; and Fuad
Chapra, Head of Family Business, KPMG
(Saudi Arabia) provides his expert insight
on investment management benefits and
trends. “Similar to other industries,
technology has become increasingly
important to enhance customer
experience,” says Chapra.
Elsewhere, we discover what it means
to be a digital brand in today’s world, in our
roundtable discussions with McKinsey,
Toluna and Ebiquity. While Vikas Butaney,
Vice President and General Manager of
Cisco IoT, explains how companies can
get the most out of IoT; and Ray Joyce
and Steve Gill HR Services at EY discuss
the rise of human and AI collaboration in
HR operations.
Finally to end the year, our December Top
10 ranks – by year – its top mergers and
acquisitions made by companies in North
America over the last two decades.
Do you have a story to share? If you would
like to be featured in an upcoming issue
of Business Chief, please get in touch at
georgia.wilson@bizclikmedia.com
Enjoy the issue!
Georgia Wilson
03
businesschief.com