Sidewinder G2 6.1.2 Administration Guide - Glossary of Technical ...

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Appendix F: Basic Troubleshooting Troubleshooting High Availability Troubleshooting High Availability 662 This section provides information to determine whether High Availability is functioning properly. Viewing configuration-specific information The cf failover query command gives you configuration-specific information, as shown in the following example: failover set priority=255 multicast_group=239.192.0.1 \ heartbeat_burb=internal firewall_id=1 \ interface_test_time=30 ping_wait=0 load_sharing=off interval_time=1 \ interface_test_failures=3 enabled=on failover set password=pasword type=sha1 failover add address alias=10.10.1.22 \ remote=172.27.1.21 network=172.27.1.2 failover add address alias=10.10.10.12 \ remote=10.10.10.21 burb=internal Viewing status information The cf failover status command gives you information on whether or not HA is active, what state the system is in (primary or secondary/standby), and useful statistical information. Viewing status information for a primary The following example shows sample results for a primary in a peer-to-peer HA configuration: This system is operating as primary. Failover is running in burb 3 IP alias 10.10.10.186 assigned to interface eb0 IP alias 192.168.222.186 assigned to interface exp1 IP alias 192.168.107.186 assigned to interface exp0 This system was configured as a standby with priority 245 for firewall ID 186. Failover interface status: Interface eb0 not monitored Interface exp1 up Interface exp0 not monitored IP Filter tracking state as primary
Active firewall list: 10.10.10.7 Statistics for failover Failover running since Wed Feb 2 15:04:48 2005 Appendix F: Basic Troubleshooting Troubleshooting High Availability Failover allowing 3 seconds for interface swap (default) Number of advertisements sent = 210 Number of received advertisements = 0 Number of rcvd advertisements since primary = 0 Number of times this system has become primary = 1 Number of release messages received = 0 Number of release messages sent = 0 Number of failed takeover attempts = 0 Number of possible duplicate primary messages = 0 Number of heartbeat ack messages received = 0 Number of heartbeat ack messages sent = 0 Number of messages received with errors = 0 Number of same priority advertisements rcvd = 0 Number of pings received on interface eb0 = 0 Number of pings received on interface exp1 = 7 Number of pings received on interface exp0 = 0 Viewing status information for a secondary The following example shows sample results for a secondary that is configured for load sharing HA: This system is operating in load sharing mode as secondary. This system is node 1. The primary is node 0 (10.10.10.6). Failover is running in burb 3 cluster heartbeat address 10.10.10.186 assigned to interface eb0 shared cluster address 192.168.222.186 assigned to interface exp1 shared cluster address 192.168.107.186 assigned to interface exp0 Failover interface status: Interface eb0 not monitored Interface exp1 up 663
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ADMINISTRATION GUIDE
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Copyright © 2006 Secure Computing
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Other Terms and Conditions This pro
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CONTENTS Preface . . . . . . . . .
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Table of Contents Modifying the sta
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Table of Contents Configuring the S
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Table of Contents About mail exchan
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Table of Contents Configuring and d
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Table of Contents CHAPTER 20 IPS At
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Table of Contents APPENDIX F Basic
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PREFACE Who should read this guide
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Online help Preface The Sidewinder
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1 CHAPTER Introduction In this chap
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Figure 2: Protecting multiple netwo
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Chapter 1: Introduction The Type En
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Type Enforced attributes Chapter 1:
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Figure 4: Multiple Type Enforced ar
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Chapter 1: Introduction Additional
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Chapter 1: Introduction Additional
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Network Services Sentry (NSS) Chapt
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2 CHAPTER Administrator’s Overvie
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Admin Console basics Chapter 2: Adm
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Figure 7: Admin Console Login windo
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Figure 9: Main Admin Console menu M
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Admin Console conventions Chapter 2
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Figure 11: Open File window Opening
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Figure 14: Find/Replace window Ente
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Chapter 2: Administrator’s Overvi
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Chapter 2: Administrator’s Overvi
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Figure 15: sshd Server Configuratio
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To access the trusted Telnet server
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3 CHAPTER General System Tasks In t
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Figure 16: System Shutdown window E
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Setting up and maintaining administ
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Figure 18: Administrator Informatio
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Changing passwords Setting the syst
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Using system roles to access type e
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Figure 20: Configuration file backu
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Chapter 3: General System Tasks Con
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Activating the Sidewinder G2 licens
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Chapter 3: General System Tasks Act
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Figure 23: Firewall License: Compan
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Figure 25: Firewall License: Enroll
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Chapter 3: General System Tasks Pro
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Enabling and disabling servers Figu
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Server Name Notes Chapter 3: Genera
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Configuring virus scanning services
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Figure 32: IDS Server window About
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Figure 34: Software Management: Sum
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Chapter 3: General System Tasks Loa
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Chapter 3: General System Tasks Loa
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Modifying the interface configurati
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About the Interface Status window M
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Chapter 3: General System Tasks Mod
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About the Aliases: New/Modify Netwo
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About the Static: Route window Conf
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About the SSL certificate fields fo
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Enabling/disabling the UPS server C
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4 CHAPTER Understanding Policy Conf
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Figure 45: Example of active rules
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Chapter 4: Understanding Policy Con
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Figure 47: User Groups user group n
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Figure 48: Netgroup Subnet objects
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Application Defenses Table 11: Samp
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Simple proxy rule examples Chapter
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Table 17: Proxy rules for the advan
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IP Filter rule basics Chapter 4: Un
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Figure 52: Example network Chapter
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Figure 53: Normal NAT IP Filter rul
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5 CHAPTER Creating Rule Elements In
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Chapter 5: Creating Rule Elements C
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About the Group Information tab Abo
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About the User Password tab Chapter
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About the User Group Membership win
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Figure 60: New Network Object windo
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Figure 62: Host network object wind
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Figure 63: IP Address network objec
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Figure 65: Subnet network object wi
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Figure 67: Group Membership window
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About the Service Groups window Cha
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6 CHAPTER Configuring Application D
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Chapter 6: Configuring Application
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About the URL Control tab Chapter 6
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Figure 73: Web/Secure Web: HTTP Rep
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Figure 74: Web/Secure Web: MIME/Vir
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Figure 76: Web/Secure Web: SmartFil
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About the Keyword Search tab Chapte
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Figure 81: Mail (Sendmail) MIME/Vir
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Configuring MIME filtering rules Ch
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Creating Mail (SMTP proxy) Defenses
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Figure 84: Mail (SMTP proxy): Desti
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Creating Citrix Application Defense
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Configuring the FTP Enforcements ta
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Configuring Virus/Spyware filtering
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Creating IIOP Application Defenses
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Configuring the H.323 Filter tab Ch
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About the Service Name (SID): New S
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Creating SOCKS Application Defenses
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Figure 95: SNMP v1: OID Editing win
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Creating Standard Application Defen
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Configuring connection properties C
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Configuring connection ports Chapte
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7 CHAPTER Configuring Network Defen
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Figure 100: Network Defense window
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About the Network Defenses: TCP tab
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Configuring the UDP Network Defense
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Configuring the ICMP Network Defens
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Configuring the ARP Network Defense
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8 CHAPTER Creating Rules and Rule G
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About the Duplicate Rule Name windo
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Chapter 8: Creating Rules and Rule
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Figure 110: Proxy Rule: Authenticat
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Entering information on the Time ta
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Figure 113: IP Filter Rules window
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Figure 114: IP Filter Rules Source/
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Figure 115: IP Filter Time tab Abou
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Chapter 8: Creating Rules and Rule
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Figure 117: Modify Groups window Ch
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Selecting your active policy rules
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Figure 120: IP Filter General Prope
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9 CHAPTER Configuring Proxies In th
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Chapter 9: Configuring Proxies Prox
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Redirected proxy connections Chapte
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Figure 123: Port redirection for in
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Proxy Name Type and Port Descriptio
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Proxy Name Type and Port Descriptio
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Notes on selected proxy configurati
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Notes on using the FTP proxy Chapte
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HTTP/HTTPS considerations Chapter 9
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Figure 124: News server in front of
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About the T.120 proxy Chapter 9: Co
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Chapter 9: Configuring Proxies Note
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Figure 126: Proxies window About th
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Figure 127: ica proxy Advanced tab
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Configuring connection ports Chapte
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10 CHAPTER Setting Up Authenticatio
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Administrator authentication Chapte
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Supported authentication methods Ch
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SafeWord authentication Chapter 10:
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Chapter 10: Setting Up Authenticati
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Users, groups, and authentication C
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Figure 131: SSO Cached Authenticati
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Figure 133: Password Configuration
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Entering information on the RADIUS
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Adding or modifying a SafeWord serv
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Figure 137: SNK Configuration windo
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Entering information on the Windows
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Entering information on the Single
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Setting up authentication for servi
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Setting up authentication for Web s
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11 CHAPTER DNS (Domain Name System)
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About Sidewinder hosted DNS Chapter
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Figure 140: Mail exchanger example
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Advanced configurations Enabling an
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Figure 141: Transparent DNS Configu
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Chapter 11: DNS (Domain Name System
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Entering information on the Forward
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Adding an IP address Figure 146: DN
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About the Zone List window About th
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Figure 147: Master Zone Attributes
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Adding a forward lookup sub-domain
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Figure 148: Master Zone Contents ta
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Adding a new forward lookup entry C
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Table 26: DNS configuration options
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Figure 150: Reconfiguring Sidewinde
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About the Reconfiguring DNS: Sidewi
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DNS message logging Chapter 11: DNS
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12 CHAPTER Electronic Mail In this
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Chapter 12: Electronic Mail Overvie
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Sendmail differences on Sidewinder
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Reconfiguring mail Figure 152: Reco
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Managing sendmail Figure 153: sendm
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Chapter 12: Electronic Mail Editing
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Figure 155: Spamfilter: Whitelist C
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Chapter 12: Electronic Mail Configu
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About the COPY action Chapter 12: E
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Chapter 12: Electronic Mail Configu
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Other sendmail features Creating a
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5 Save the changes you made to file
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Allowing or denying mail on a user
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Chapter 12: Electronic Mail Managin
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13 CHAPTER Setting Up Web Services
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Figure 158: Access to your Web serv
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Figure 161: Option 2: The Web proxy
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Setting up Web access using the HTT
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Using the Web proxy server Figure 1
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Configuring the Web proxy server Fi
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Figure 168: Web Proxy Server window
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Configuring Web Proxy Server HTTP f
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Configuring browsers for the Web pr
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Certain browsers on UNIX Chapter 13
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14 CHAPTER Configuring Virtual Priv
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Protecting your information What ar
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Authenticating IKE VPNs Chapter 14:
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Configuring a VPN client Chapter 14
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Authentication Summary Automatic ke
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Chapter 14: Configuring Virtual Pri
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Understanding virtual burbs Chapter
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Create the virtual burb Configure p
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About the Client Address Pools wind
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Adding or modifying a subnet addres
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Figure 178: Client Address Pools: F
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Adding or modifying a client identi
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Table 28: Supported X.500 Attribute
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Single certificate versus Certifica
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Adding a Certificate Authority Chap
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Figure 180: Remote Identities tab A
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Figure 181: Firewall certificates A
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Figure 182: Remote certificates def
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Selecting a new proxy certificate I
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Figure 185: Import Firewall Certifi
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Exporting both the certificate and
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About the Security Associations win
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Configuring password information on
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Entering Certificate + Certificate
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Entering Manual information on the
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Entering information on the Advance
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Figure 191: VPN between two corpora
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Figure 192: One VPN association per
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Figure 193: One VPN association for
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15 CHAPTER Configuring the SNMP Age
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Figure 195: Community name within a
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Figure 196: MIBs supported by the S
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Defining a community name Defining
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Communication with systems in an ex
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16 CHAPTER One-To-Many Clusters In
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Considerations when using One-To-Ma
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Configuring One- To-Many Chapter 16
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Figure 201: One To Many Management
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Chapter 16: One-To-Many Clusters Co
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Chapter 16: One-To-Many Clusters Co
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Chapter 16: One-To-Many Clusters Un
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17 CHAPTER High Availability In thi
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HA configuration options Chapter 17
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You can configure failover HA in on
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Configuring the heartbeat burbs Cha
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Chapter 17: High Availability Confi
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Removing a secondary/standby from a
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Managing an HA cluster Features tha
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Chapter 17: High Availability Manag
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Changing the multicast address Chap
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About the Local Parameters tab Chap
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Chapter 17: High Availability Manag
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18 CHAPTER Monitoring In this chapt
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About the dashboard Viewing device
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Figure 211: System information: Dis
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Figure 213: Network Traffic: Interf
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Viewing IPS attack and system event
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Figure 218: Attacks by Service wind
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Monitoring Sidewinder G2 status usi
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finger Chapter 18: Monitoring Monit
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dig Chapter 18: Monitoring Monitori
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19 CHAPTER Auditing and Reporting I
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Auditing on the Sidewinder G2 Chapt
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Figure 221: Audit Viewing: View Mod
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Chapter 19: Auditing and Reporting
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Figure 224: Audit Veiwing: Filterin
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Attack Description Application Defe
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Attack Description Chapter 19: Audi
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Example 2: Filtering for services a
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Understanding audit messages Chapte
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Generating reports using the Admin
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Figure 226: Show Report window Tabl
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Report type Description Chapter 19:
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Report type Description Table 37: A
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Generating reports using Sidewinder
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20 CHAPTER IPS Attack and System Ev
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About the IPS Attack Responses wind
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Attack Description Application Defe
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Chapter 20: IPS Attack and System E
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Figure 230: Attack Responses: Setti
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Figure 232: System Responses Modify
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Event Description system critical a
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Figure 233: System Responses: Respo
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Sidewinder G2 SNMP traps Chapter 20
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Chapter 20: IPS Attack and System E
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A APPENDIX Command Line Reference I
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Sidewinder G2 area Commands Area De
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About editing Sidewinder G2 files A
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Changing file types in the operatio
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etc/monthly Appendix A: Command Lin
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CRL and certificate retrieval cron
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B APPENDIX Setting Up Network Time
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Figure 235: Sidewinder G2 as an NTP
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Figure 237: NTP conflict: Sidewinde
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Using command line: Appendix B: Set
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C APPENDIX Configuring Dynamic Rout
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Figure 238: Three OSPF protocol pha
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Figure 240: Sidewinder G2 within OS
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Figure 242: OSPF Properties tab Abo
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Configuring the OSPF Area: Interfac
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Page 649 and 650: D APPENDIX Configuring Dynamic Rout
Page 651 and 652: RIP processing on the Sidewinder G2
Page 653 and 654: Appendix D: Configuring Dynamic Rou
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Page 661 and 662: Enabling/ disabling the routed serv
Page 663 and 664: E APPENDIX Setting Up SmartFilter S
Page 665 and 666: 4 Click Evaluate this version. 5 Co
Page 667 and 668: Figure 252: SmartFilter for Web and
Page 669 and 670: Appendix E: Setting Up SmartFilter
Page 671 and 672: F APPENDIX Basic Troubleshooting In
Page 673 and 674: Restoring access to the Admin Conso
Page 675 and 676: Appendix F: Basic Troubleshooting B
Page 677 and 678: Restoring system files Appendix F:
Page 679 and 680: 8 [Conditional] If needed, change p
Page 681 and 682: Appendix F: Basic Troubleshooting R
Page 683 and 684: Adding hardware to an active Sidewi
Page 685 and 686: Recovering when the licensed NIC fa
Page 687 and 688: What to do if the boot process fail
Page 689 and 690: If you forget your administrator pa
Page 691 and 692: Interpreting beep patterns Table 45
Page 693 and 694: Troubleshooting proxy rules Appendi
Page 695 and 696: Appendix F: Basic Troubleshooting T
Page 697: Understanding FTP and Telnet connec
Page 701 and 702: Appendix F: Basic Troubleshooting T
Page 703 and 704: Why did NTP stop? Appendix F: Basic
Page 705 and 706: GLOSSARY ACE/Server A server made b
Page 707 and 708: Glossary burb A set of one or more
Page 709 and 710: Glossary external DNS External DNS
Page 711 and 712: ISAKMP (internet security associati
Page 713 and 714: ODBC (Open Database Connectivity) G
Page 715 and 716: eference implementation An IETF ter
Page 717 and 718: Glossary subnet A network addressin
Page 719 and 720: INDEX A A record (address record) 3
Page 721 and 722: B backup backup_file_list 51 comple
Page 723 and 724: domains access 7 Admn 8 checking 49
Page 725 and 726: Internet server 317 InterNIC 529 IP
Page 727 and 728: networks connections report 527 int
Page 729 and 730: R RADIUS authentication 281, 292 Re
Page 731 and 732: Sidewinder G2 Enterprise Manager xx
Page 733 and 734: user passwords 137 users changing p
Page 736: The Sidewinder G2 ® Security Appli
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