& Student Handbook - Saint Mary's University of Minnesota

38 Saint Maryʼs University of Minnesota
Computer and Technology
Services
Twin Cities Campus
The Information Technology (IT) Department website can be found at:
http://www2.smumn.edu/helpdesk
IT Department
Twin Cities Campus
Saint Mary’s University of Minnesota
2500 Park Avenue
Minneapolis, MN 55404-4403
Phone: (612) 728-5100 Ext. 7800
E-mail: tchelpdesk@smumn.edu
Student and Faculty Access to Classrooms
Most classroom on the Twin Cities campus are outfitted with instructional
technology including computer, DVD/VCR projector, overhead projector,
document camera and an external hook up for personal laptop use.
There are also two videoconference rooms located in LaSalle Hall 214
and Mother Teresa Hall 14. The computer labs are generally open during
building hours. Computers are also available in the student lounge and
library for use when labs are occupied by classes.
Equipment Checkout
Video projectors, video cameras, cassette recorders, and CD players
can be reserved and checked out through the IT Department. Laptops
may be checked out by staff and faculty only. To request equipment,
send an e-mail request to tchelpdesk@smumn.edu; or call (612) 728-
5100 Ext. 7800, toll-free (866) 437-2788 Ext. 7800.
Students and faculty members must test compatibility of their hardware
or software before checking out the equipment. Students and faculty
members must return the equipment and all related components to the
IT Department, or security personnel, when finished using the
equipment. Video projectors and laptop computers should never be left
in classrooms unattended.
Computers/Software
The Twin Cities campus currently has four computer labs located in La
Salle Hall Rooms 212, 224 and 56, Park Avenue North Room 35. The
computer labs are equipped with Microsoft® Windows® based PC
workstations. The following software is available on all computers
including laptops unless otherwise noted:
• Windows XP
• Microsoft Office (Word, Excel, PowerPoint and Access)
• Internet Explorer
• Monzilla Firefox
• Minitab
• SPSS
• ArcGIS (Pan 35, LSH212 only)
• Adobe Acrobat Reader
To access the computers in the labs, each user is required to login using
a username and password. New students will receive their user account
credentials in the admissions packet once they are accepted for
admission. In addition, students are also charged for printing in the
computer labs, and the charges are included in their monthly billing
statements. The current printing charge per page is $ 0.10.
To request user account information or to dispute any printing charges
please send an e-mail request to tchelpdesk@smumn.edu; or call (612)
728-5100 Ext. 7800, toll-free (866) 437-2788 Ext. 7800.
WebTools
WebTools is a web-based application that supplements some of the
student services available to students of the Schools of Graduate and
Professional Programs. Using WebTools students are able to:
• Check current class schedules.
• Retrieve an unofficial transcript.
• Retrieve grades.
• Register and withdraw from classes.
• Pay tuition account.
• Retrieve personal financial records, i.e., bills and balances.
• Reset passwords for all IT systems including Blackboard, Webmail
(E-mail) and WebTools.
• Update personal information including address, telephone and e-mail
address.
The WebTools system can be accessed by either going directly to the
WebTools website at: https://webtools.smumn.edu, (this is a secured
site) or by following the WebTools link on the university’s website at:
http://www.smumn.edu
To access the WebTools service, each user is required to login using a
username and password. New students will receive their user account
credentials in the admissions packet once they are accepted for
admission.
Webmail (E-mail)
Each university student is required to maintain and use a Saint Mary’s
University e-mail account at no charge. This account can be accessed
via the Internet from any location. New students will receive their e-mail
address and temporary password in the admission packet once they are
accepted for admission. E-mail is the official mode of communication for
the Schools of Graduate and Professional Programs and students are
responsible for checking their e-mail regularly.
Blackboard
Blackboard is a course management system used by most of the
courses offered by Saint Mary’s University of Minnesota. Using
Blackboard, course-specific information (i.e., course syllabi, handouts,
assignments, Internet links, discussion forums, and contact information)
can be accessed.
To access Blackboard each user needs to have a username and
password. New students will receive their credentials in the admissions