national multiple family submetering and allocation billing program ...

Impact properties were also more likely to have dishwashers and hook-ups within the
dwelling units for washing machines (see Figure 4.10). Among properties with washing
machine hook-ups, on average about 80% of the units had washing machines.
Percent of Surveyed Properties with CW Hook-ups or Dishwashers
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
32.0%
59.8%
In-rent (or HOA)
N=856
81.1%
88.3%
Submetered
N=127/128
56.1%
89.8%
RUBS
N=253/256
Washing Machine Hook-ups
78.6%
92.9%
Hot-water hybrid
N=28
50.0%
Dishwashers
50.0%
Other
N=6
42.8%
69.4%
TOTAL
N=1270/1274
Figure 4.10 Percent of properties with clothes washer hook-ups or dishwashers
Water Bill Payment
A series of questions were included in the survey to assess property managers’
experiences with the water billing method being used at their property. Questions about the
percent of properties using each billing method (RUBS, submetering, in-rent) can be found in the
postcard survey results section earlier in this chapter. The postcard survey is a better “snapshot”
of the entire population of multi-family housing and hence the responses to these questions are
more generally applicable than similar responses from the manager survey, where impact
properties were “over-sampled’.
After being asked in what manner residents were billed for their water consumption,
property managers were asked why a particular billing method had been selected. Impact
property managers often reported water conservation as a major reason; this option was selected
by 32% to 50% of respondents. The billing method in use was generally considered to be the
80