national multiple family submetering and allocation billing program ...

inserts for toilets (21%) or low-flow aerators (19%). In nearly every category of action, a higher
percentage of residents from in-rent properties reported their property owner had taken action to
conserve water. In-rent property owners were much more likely to install ULF toilets according
to the resident respondents. While 27% of submetered and RUBS respondents indicated ULF
toilets had been installed, 44% of in-rent respondents reported this change. These results are
presented in Table 4.15.
What action property
owner has taken to
conserve water* †
Repaired leaks in
Table 4.15 Reported property owner action taken to conserve water
In-rent or
HOA
RUBS
Hot water
hybrid
Submetered
Utility-submetered
Total
63.2% 48.3% 58.9% 30.8% 76.9% 59.9%
faucet/toilet
Installed LF showerheads 47.2% 41.4% 43.6% 53.8% 30.8% 45.0%
Installed ULF toilets 44.0% 27.6% 27.0% 30.8% 7.7% 34.5%
Installed toilet inserts 25.9% 20.7% 16.0% 23.1% 15.4% 21.2%
Installed low-flow faucet
aerators
22.3% 17.2% 14.7% 15.4% 15.4% 18.5%
Other 14.5% 34.5% 14.7% 23.1% .0% 15.8%
Re-use household water for
landscaping
2.6% 0.0% 1.8% 0.0% 0.0% 1.9%
Number N=193 N=29 N=163 N=13 N=13 N=411
* Percents may add to more than 100% as respondents could give more than one answer.
† Only asked of those who rent their residence.
When asked from where they obtained information about water conservation, television
news (47%) and television public service announcements (46%) were the most commonly cited
sources. Newspapers (45%), and water bill inserts (41%) were also frequently indicated.
Thirty-one percent of respondents heard water conservation information in radio public service
announcements, and 22% from radio news. Twenty-two percent received water conservation
information through their homeowner or apartment newsletters.
While respondents from all properties were about equally likely to deem water
conservation as important, and to have reported undertaken water conservation efforts, those
living in submetered or hot water hybrid properties were more likely to report that the way they
were billed for water impacted their water conservation endeavors. Nearly 48% from
submetered and 47% from hot water hybrid properties said their household was more likely to
conserve water due to the billing method, compared to 23% of those from in-rent properties and
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