Advice for the Project Management Professional (PMP)

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Glossary
checklist — A list of items to be noted or
consulted.
closing processes — The actions that involve
formalizing acceptance of the project or phase
and bringing it to an orderly end.
communications management plan — A document
that guides project communications.
compromise mode — The conflict-handling
mode that uses a give-and-take approach to
resolve conflicts.
conformance to requirements — The process
of ensuring that the project’s processes and
products meet written specifications.
confrontation mode — The conflict-handling
mode that involves directly facing a conflict
using a problem-solving approach that allows
affected parties to work through their
disagreements.
constructive change orders — Oral or written
acts or omissions by someone with actual or
apparent authority that can be construed to
have the same effect as a written change order.
contingency plans — The predefined actions
that the project team will take if an identified
risk event occurs.
contingency reserves or contingency
allowances — The funds held by the project
sponsor that can be used to mitigate cost or
schedule overruns if unknown risks occur.
contract closure — The completion and settlement
of contracts, and resolution of any open
items.
contract statement of work (SOW) —A
description of the work that is to be purchased.
contracts — The mutually binding agreements
that obligate the seller to provide the specified
products or services, and obligate the buyer to
pay for them.
control chart — A graphic display of data that
illustrates the results of a process over time.
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cost baseline — A time-phased budget that
project managers use to measure and monitor
cost performance.
cost-reimbursable contract — A contract that
involves payment to the seller for direct and
indirect actual costs.
crashing — A technique for making cost and
schedule trade-offs to obtain the greatest
amount of schedule compression for the least
incremental cost.
critical chain scheduling — A method of
scheduling that takes limited resources into
account when creating a project schedule and
includes buffers to protect the project completion
date.
critical path — The series of activities that
determine the earliest time by which the
project can be completed; it is the longest path
through the network diagram and has the least
amount of slack or float.
critical path method (CPM), orcritical path
analysis — A network diagramming technique
used to predict total project duration.
deliverable — A product or service produced
or provided as part of a project.
dependency, orrelationship — The sequencing
of project activities or tasks.
directives — The new requirements imposed
by management, government, or some external
influence.
discount factor — A multiplier for each year
based on the discount rate and year.
discount rate — The rate used in discounting
future cash flows.
discretionary dependencies — The dependencies
that are defined by the project team.
duration — The actual amount of time spent
working on an activity plus elapsed time.
earned value (EV) — An estimate of the value
of the physical work actually completed.