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Advice for the Project Management Professional (PMP)

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Licensed to:<br />

resource leveling — A technique <strong>for</strong> resolving<br />

resource conflicts by delaying tasks.<br />

resource loading — The amount of individual<br />

resources an existing schedule requires during<br />

specific time periods.<br />

responsibility assignment matrix (RAM) —A<br />

matrix that maps <strong>the</strong> work of <strong>the</strong> project as<br />

described in <strong>the</strong> WBS to <strong>the</strong> people responsible<br />

<strong>for</strong> per<strong>for</strong>ming <strong>the</strong> work.<br />

return on investment (ROI) — (Benefits minus<br />

costs) divided by costs.<br />

risk — An uncertainty that can have a negative<br />

or positive effect on meeting project objectives.<br />

risk events — The specific, uncertain events<br />

that may occur to <strong>the</strong> detriment or enhancement<br />

of <strong>the</strong> project.<br />

risk register — A document that contains<br />

results of various risk management processes,<br />

often displayed in a table or spreadsheet<br />

<strong>for</strong>mat.<br />

root cause — The real or underlying reason a<br />

problem occurs.<br />

scatter diagram — A diagram that helps show<br />

if <strong>the</strong>re is a relationship between two variables.<br />

scope baseline — The approved project scope<br />

statement and its associated WBS and WBS<br />

dictionary.<br />

scope creep — The tendency <strong>for</strong> project scope<br />

to continually increase.<br />

scope management plan — A document that<br />

includes descriptions of how <strong>the</strong> team will prepare<br />

<strong>the</strong> project scope statement, create <strong>the</strong><br />

WBS, verify completion of <strong>the</strong> project deliverables,<br />

and control requests <strong>for</strong> changes to <strong>the</strong><br />

project scope.<br />

scope statement — A document used to<br />

develop and confirm a common understanding<br />

of <strong>the</strong> project scope.<br />

scope verification — The <strong>for</strong>mal acceptance of<br />

<strong>the</strong> completed project scope by <strong>the</strong> customer<br />

or designated stakeholders.<br />

short list — A list of <strong>the</strong> top three to five suppliers<br />

created to reduce <strong>the</strong> work involved in<br />

selecting a source.<br />

Six Sigma — A comprehensive and flexible<br />

system <strong>for</strong> achieving, sustaining, and maximizing<br />

business success; uniquely driven by close<br />

understanding of customer needs, disciplined<br />

use of facts, data, and statistical analysis, and<br />

diligent attention to managing, improving, and<br />

reinventing business processes.<br />

slack or float — The amount of time an activity<br />

may be delayed without delaying a succeeding<br />

activity or <strong>the</strong> project finish date.<br />

slipped milestone — A milestone activity that<br />

was actually completed later than originally<br />

planned.<br />

smoothing mode — The conflict-handling<br />

mode that de-emphasizes or avoids areas of<br />

differences and emphasizes areas of agreement.<br />

staffing management plan — A plan that<br />

describes when and how people will be added<br />

to and taken off of a project.<br />

stakeholder analysis — A document that provides<br />

in<strong>for</strong>mation on key stakeholders to help<br />

manage relationships with <strong>the</strong>m.<br />

stakeholders — The people involved in or<br />

affected by project activities.<br />

standard — A document that describes best<br />

practices <strong>for</strong> what should be done to manage a<br />

project.<br />

status reports — The reports that describe<br />

where <strong>the</strong> project stands at a specific point<br />

in time.<br />

strategic planning — The process of determining<br />

long-term objectives by analyzing <strong>the</strong><br />

strengths and weaknesses of an organization,<br />

studying opportunities and threats in <strong>the</strong> business<br />

environment, predicting future trends,<br />

and projecting <strong>the</strong> need <strong>for</strong> new products and<br />

services.<br />

SWOT analysis — Analyzing Strengths,<br />

Weaknesses, Opportunities, and Threats.<br />

Copyright 2009 Cengage Learning. All Rights Reserved.<br />

May not be copied, scanned, or duplicated, in whole or in part.<br />

443<br />

Glossary

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