LabChip GX/GXII User Manual

Troubleshooting and Diagnostics 240Description of Diagnostic TestsThe table below lists the test names, descriptions, potential failures,and the chip required to run the test.Test NameComputeResourcesSystemComponentsChip InterfaceChiprequired Description Potential FailuresAnyCheck CFR databaseconnectionCheck CDR ServiceCheck Remote CDRConnection (Run onlyif Remote CDR is setup.)Memory CheckDisk Space CheckSQL server not started.Start SQL Server Express.Database has not beeninstalled properly. ContactCaliper Technical Support(see page 2).Service exited unexpectedlyor not started.Remote server is down.Network is down.Available memory below500 MB. System mayfunction with lower memorybut there is risk of failure ifanalyzing many plates.Available disk space below4 GB. Risk of losing data asdisk space is used. Freespace on local hard drive.Any Verify Fan operation Damaged fan. ContactCaliper Technical Support(see page 2).RemoveChipCheck chip cartridgeinterlockChecks Marker,Priming, and Sippingpressure lines forclogs.Chip Drawer is open. Closechip drawer.Interlock Switch isdefective. Contact CaliperTechnical Support (seepage 2).Clog in pressure line.Contact Caliper TechnicalSupport (see page 2).P/N 127170 Rev. 00 LabChip GX User Manual Caliper Life Sciences, Inc.